Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress.
Hi, I’m
Maria Tigga
Academic Cordinator And Primary Educator
New Delhi
Summary
Overview
18
years of professional experience
Work History
Vega School
Academic Coordinator and Primary Educator
03.2017 - Current
Job overview
- Currently working as Educator and Coordinator with Vega School (an innovative school), Sohna Road, Gurgaon (Haryana) India.
- Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Enhanced curriculum quality by collaborating with faculty and reviewing course materials.
- Mentored junior faculty members for improved teaching techniques and professional development.
Xseed
Education Coach
01.2016 - 01.2017
Job overview
- Worked as an Education Coach with Xseed, Gurgaon (Haryana) India.
- Served as a mentor for new teachers, offering guidance and support during their transition into the profession while also assisting with lesson planning and resource development tasks as needed.
- Led professional development sessions for fellow educators, sharing best practices and innovative teaching strategies to enhance instruction across the school community.
- Collaborated with teachers and administrators to develop and evaluate school programs by sharing student success data and insights.
The Heritage School
Educator
01.2011 - 01.2016
Job overview
- Worked as an Educator with The Heritage School (an experiential learning school) currently known as Heritage Xperiential Learning School in Junior Program, Gurgaon (Haryana) India.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
Lufthansa German airlines and Emirates airlines
Passenger Service Agent
01.2007 - 01.2009
Job overview
- Worked as Passenger Service Agent with Lufthansa German airlines and Emirates airlines in Indira Gandhi International Airport Terminal 2 New Delhi India.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Enhanced customer satisfaction by providing efficient check-in and boarding services.
- Aided passengers in locating lost luggage by effectively liaising with baggage claim representatives and other airline staff members.
- Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
Multi-National Companies
Customer Support Professional
01.2006 - 01.2007
Job overview
- Worked as Customer Support Professional with Multi-National Companies.
- Managed escalated cases promptly, demonstrating strong problem-solving skills while maintaining professionalism under pressure.
- Exceeded team KPIs consistently by efficiently managing time and prioritizing tasks effectively.
- Recognized consistently as a top performer among peers resulting from exceptional customer satisfaction ratings.
- Delivered personalized product recommendations based on client needs analysis, increasing upsell opportunities and revenue growth.
Education
SHAYAMA PRASAD MUKHERJEE COLLEGE, DELHI UNIVERSITYNew Delhi, India
B.Ed from Education
04.2001
University Overview
COLLEGE OF VOCATIONAL STUDIES, DELHI UNIVERSITYNew Delhi, India
Bachelor of Arts from TOURISM
04.2001
University Overview
- Completed Coursework: Certification in Ticketing and Reservation, [2004]
Skills
Collaborative Teamwork
undefinedEducational Tours
Educational Tours
- Stonesfield School, New Zealand
- Freemans Bay School, New Zealand
- American School of Bombay, Mumbai, India
- Next School, Mumbai, India
Trainings conducted
Trainings conducted
- Trainer for Army Public Schools PAN India.
- Conducted workshops on Progression of English Language reading and writing. (Vega Schools)
- Conducted workshops on Implementing Differentiation in curriculum. (Vega Schools)
- Conducted workshops on Problem base learning. (Vega Schools)
- Conducted workshops on CRM.
Accomplishments
Accomplishments
- Completed Online training on Leaders of Learning from HarvardX
- Completed Online training on Teach2030 Head Teacher Training Course from Alison.
- Completed Online training on Fundamentals of Storytelling in Education for Teachers and Trainers from Alison.
- Completed Online training on Teaching English Online From Cambridge Assessment English.
- Completed Online training on What is Leadership? from Future Learn.
Timeline
Academic Coordinator and Primary Educator
Vega School
03.2017 - Current
Education Coach
Xseed
01.2016 - 01.2017
Educator
The Heritage School
01.2011 - 01.2016
Passenger Service Agent
Lufthansa German airlines and Emirates airlines
01.2007 - 01.2009
Customer Support Professional
Multi-National Companies
01.2006 - 01.2007
SHAYAMA PRASAD MUKHERJEE COLLEGE, DELHI UNIVERSITY
B.Ed from Education
04.2001
COLLEGE OF VOCATIONAL STUDIES, DELHI UNIVERSITY
Bachelor of Arts from TOURISM
04.2001
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