With an MBA from Indira Institute of Business Management and an engineering background from the University of Mumbai, I've honed analytical skills and operational expertise. At Marcura, my role as a Team Leader involves strategic operational planning and delivering exceptional customer service, where I guide my team in drafting and finalizing complex Charter Parties. Our team excels in client management, ensuring swift resolution of queries and promoting productivity through in-house training. My dedication to accuracy and timely service is matched by my proficiency in reviewing and drafting diverse maritime contracts. This reflects my commitment to excellence and continuous learning within the dynamic maritime industry.
Data analysis
Teamwork and Collaboration
Problem-Solving
Quality Improvement
Client Service
Complaint resolution
Goal Setting
Staff Training