Marimuthu Pandurangan
Chennai
Summary
Resourceful Senior Customer Service Executive known for productive and efficient task completion. Possess specialized skills in conflict resolution, customer relationship management, and data analysis. Excel in communication, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to delivering high-quality service and support across all interactions.
Overview
9
9
years of professional experience
Work History
Senior Customer Service Executive
Teleperformance Global Services Private Limited
Chennai
12.2015 - Current
- Handling email from the client, agent, and insurance company.
- Analysis of the insurance mail query.
- Add and remove the member details as per the insurance policy.
- Resolve the escalation email.
- Update the customer's bank details.
- Update the customer's personal details.
- Change the company name and address.
Education
Bachelor of Science - Computer Science
Vivekananda College
Madurai03-2008
High School Diploma -
N.S.V.V.H.S.School
Dindigul03-2005
High School Diploma -
Angingu High School
Dindigul03-2003
Skills
- MS Office
- Photoshop
Languages
Tamil
First Language
English
Elementary (A2)
A2
Personal Information
- DOB : 16/03/1988
- Nationality : Indian
- Gender : Male
- Address : 62,Mother Home 4th Cross Street Eswaran Nagar
Pammal
Chennai - 600075
Timeline
Senior Customer Service Executive
Teleperformance Global Services Private Limited
12.2015 - Current
Bachelor of Science - Computer Science
Vivekananda College
High School Diploma -
N.S.V.V.H.S.School
High School Diploma -
Angingu High School
Similar Profiles
Dinakaran SambathDinakaran Sambath
Team Leader at TELEPERFORMANCE GLOBAL SERVICES PRIVATE LIMITEDTeam Leader at TELEPERFORMANCE GLOBAL SERVICES PRIVATE LIMITED
Socrates SukumaranSocrates Sukumaran
Quality Analyst at Teleperformance Global Services Private LimitedQuality Analyst at Teleperformance Global Services Private Limited
Vivek SinghVivek Singh
Assistant Manager Finance and Operations Accounting at Teleperformance Global Services Private LimitedAssistant Manager Finance and Operations Accounting at Teleperformance Global Services Private Limited
Jugal SahaJugal Saha
Team Leader at Teleperformance Global Services Private LimitedTeam Leader at Teleperformance Global Services Private Limited
Herbert Jeffrin MHerbert Jeffrin M
Specialist - Global Funds Control at Bank of New YorkSpecialist - Global Funds Control at Bank of New York