Marlon Adams
Lafayette,Indiana
Summary
Adept at team management and training delivery, I enhanced employee retention at WWS by mentoring new hires and refining training content based on feedback. My experience at Indiana Packers honed my ability to exceed performance expectations through effective collaboration and coaching techniques, ensuring high customer satisfaction and smooth transactions at Kirby Risk Service Center.
Overview
2025
2025
years of professional experience
Work History
Lead Trainer
WWS
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
- Evaluated trainee progress through assessments and feedback surveys, refining course content as needed for maximum effectiveness.
Cut 1
Indiana Packers
02.2025 - Current
- Developed strong relationships with colleagues across various disciplines, facilitating effective collaboration on complex cases.
- Consistently met or exceeded performance expectations as outlined by supervisors, demonstrating commitment to excellence in CMT practice.
Tray Closer
Kirby Risk Service Center
11.2017 - 08.2023
- Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
- Managed competing priorities under tight deadlines while maintaining accuracy in document preparation for smooth transaction completion.
Education
Associate Of Industrial Technology
COT
Chicago, ILYes - Combination Welding
Atterbury Job Corps
Edinburgh, IN07.1995
Skills
- Team management
- Mentoring
- Training delivery
- Coaching techniques
Timeline
Cut 1
Indiana Packers
02.2025 - Current
Tray Closer
Kirby Risk Service Center
11.2017 - 08.2023
Lead Trainer
WWS
Associate Of Industrial Technology
COT
Yes - Combination Welding
Atterbury Job Corps
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