MARRESWARAN M

Chatbot Automation Framework with AI Integration

• Designed and deployed an end-to-end FastAPI microservice framework integrated with existing chatbot infrastructure, enabling business users to automate operational queries and tasks—projected to save $600K annually
• Integrated Snowflake Cortex AI for intelligent database querying and automated summary generation from complex SQL queries
• Implemented NLP capabilities using transformer models (BERT/DistilBERT) for intent recognition, entity extraction, and multi-turn conversation context management
• Currently developing Agentic AI features for autonomous task execution, multi-step workflow orchestration, and intelligent decision-making
• Built complete production pipeline including API authentication, error handling, logging/monitoring, and CI/CD automation for seamless deployment.

Supply Chain Optimization - Returnable Container ML Solution

• Built a machine learning and optimization solution to improve returnable container utilization for North America logistics, reducing container requirements and unlocking significant cost savings.

Business Intelligence

• Developed a Freight Spend Analytics dashboard to provide visibility into key cost drivers (e.g., Cost per Kg), helping leadership teams in India Operations and Transportation make data-driven cost optimization decisions.

AI-Assisted Development POC

• Led proof-of-concept evaluating GitHub Copilot for SAP/ABAP code documentation generation, improving documentation coverage by 40% and reducing documentation time by 60%

• Automated 17 high-impact business processes eliminating repetitive manual tasks across operations and saving over 2100 hours per year, improving team productivity and response times.
• Built 6 interactive dashboards and a Power App supporting access management and real-time business monitoring across functional units.
• Provided technical mentorship to 4 junior analysts in Python programming, code optimization, version control best practices, and Power Platform application development

• Trained in Informatica ETL tool for designing data pipelines, implementing data transformations.
• Earned multiple Microsoft certifications in Azure cloud computing,