Experienced Business Analyst with 9 years of expertise in IT, specializing in leveraging advanced documentation tools such as MS Excel, VBA, and Google Suite. Advanced data analytical skills combined with exceptional proficiency in MS Excel, Tableau, and SQL. Holds B2 proficiency in French, coupled with exceptional communication skills in both English and French, enables effective collaboration across teams. Possesses extensive knowledge in applications and technology development. Proven ability to apply problem-solving methodologies and tools to diagnose and resolve operational challenges.