Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mathava Kumar VS

Bengaluru

Summary

Dynamic Operation Executive with a proven track record at Aegis (Startek), specializing in merchant onboarding and compliance for PhonePe and Flipkart. Excelled in operational efficiency and communication, enhancing business growth and ensuring regulatory adherence. Empowered teams with leadership, achieving significant improvements in process integration and seller support.

Overview

7
7
years of professional experience

Work History

Operation Executive

Aegis (Startek)-Onboarding Verification
Bangalore
01.2024 - 11.2024

Aegis (Startek)-Onboarding Verification

  • Merchant Onboarding: Managed the onboarding process for new merchants, including setup and integration of their accounts on the PhonePe platform.
  • Verification and Compliance: Conducted thorough verification of merchant documentation and business details to ensure compliance with company policies and regulatory requirements.
  • Documentation Review: Reviewed and validated merchant documents, including business licenses, tax certificates, and identity proofs, to confirm legitimacy and authenticity.

Bussiness Development Executive

Aegis(Startek)
Bangalore
05.2023 - 01.2024

Support the seller to the bussiness growthts(Flipkart Ignite Pro Process)

  • Co-ordinater - co-ordinating the seller and schedule the webinar of the day and assist them with any inquiries, concerns, or resolving their daily issues and challeneges
  • Trainer - webinar should taken as one -on-one session like explaining about their seller Dashboard to develope their growth their business in Flipkart
  • Catlogue (Flipkart Product listing) - collecting the product details and images of the product from the seller to give the output for the listing process.

CABLE TECHNICIAN

Vista Cables
Bengaluru
10.2017 - 05.2020
  • Installed the Cable TV with the help of pole at the residence of the customer. Insured that the cable has been installed properly for optimum reception.
  • Assisted the customer in learning the installation process for the cable TV and collecting installation fee.
  • Maintained and installed the cables with the help of various electricians’ tools and used the various electronics tests equipment.
  • Installed the terminal boxes with the help of tools.
  • Evaluated the incoming signal of the television to ensure that there is optimal quality of television viewing.
  • Measure signal strength at utility poles, using electronic test equipment.
  • Set up service for customers, installing, connecting, testing, or adjusting equipment.
  • Maintained network by troubleshooting and repairing outages; testing network back-up procedure
  • Performed in the safest possible manner; following all internal safety guidelines and requirements.

Education

DOTE - EEE

Venkateswara Polytechnic
Vellore
06-2016

SSLC - State Board

Seventh Day Adventist School
Vellore
03-2013

Skills

  • Operational efficiency
  • communication skill
  • Self-motivated
  • Smart-worker
  • Responsible person
  • Empowering leadership

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Timeline

Operation Executive

Aegis (Startek)-Onboarding Verification
01.2024 - 11.2024

Bussiness Development Executive

Aegis(Startek)
05.2023 - 01.2024

CABLE TECHNICIAN

Vista Cables
10.2017 - 05.2020

DOTE - EEE

Venkateswara Polytechnic

SSLC - State Board

Seventh Day Adventist School
Mathava Kumar VS