Mathew Alexander
Manager Supply Chain Operations
Bangalore
Summary
A result-oriented professional with 10+ years of experience in managing Supply Chain, Operations, Sales & Marketing, and Partner Relationship Management.
Operations professional with focus on supply chain management. Known for optimizing processes and ensuring seamless operations. Reliable team collaborator and results-driven individual who adapts to changing needs. Proficient in logistics management and strategic planning.
Overview
23
23
years of professional experience
1
1
Certification
4
4
Languages
Work History
Operations Supply Chain Manager
HP Computing and Printing Pvt Ltd
11.2010 - Current
- Managing physical returns operations for worldwide markets (APJ, AMS, and EU).
- Responsible for meeting key performance metrics, stakeholder engagement, total customer satisfaction metrics, budget, schedule, fiscal planning, and performance objectives of the team.
- Identify new business opportunities, process simplifications, automation, and Agentic AI solutions for organizational growth, optimize resources, and deliver efficiencies.
- Conduct Performance appraisal, Career development planning for the team
- Collaborated with cross-functional teams to identify opportunities for process improvements and cost reductions.
- Analyzed data to identify trends and issues, creating actionable insights for continuous improvement initiatives.
- Spearheaded process improvement projects that resulted in increased efficiency within procurement, production planning, warehousing, and logistics functions.
- Handling a team size (direct reports of 25 HCs, plus 10 contract workers).
- Leading Employee Engagement for the Supply Chain Operations Organization in Bangalore.
- Supervised 50 staff members tasked with handling order management, returns operations, global user support, and business user support.
- Awarded for Best Manager multiple times.
- Winner of the Perfectionist Award.
- Awarded for Best Team.
Manager- Sales and Marketing
Blackberry (Research in Motion)
06.2010 - 11.2010
- Sales and Marketing of BlackBerry hand phones.
- Marketing activity: visibility, recce, and deployment of POSM, POP, and in-store branding.
- Product promotion activities—conduct event, product launch, advertisement, road shows.
- Conduct ROI analysis and revenue generation.
- Driving sales through enterprise and channel.
- Driving secondary and tertiary sales through sales reps and ISPs (In-Store Promoters).
- Draft a business plan and sales forecast.
- Draft targets for dealers, sales reps, and ISPs.
- Monitor the sales rep and ISP productivity on a daily basis.
- To handle the width of market distribution.
Sales & Marketing - South
Hewlett-Packard India Sales Pvt Ltd.
04.2007 - 05.2010
- Inventory management
- Business growth analysis through the identification and penetration of new and current market segments (IT/ITES, Education, and SMB).
- Business growth analysis of channel sales through partners and distributors.
- Prepare the performance report for payout.
- Manage events and product launches.
- Monitor marketing activity for the region (road shows, EPP (Employee Purchase Program), branding).
- Sales trainer for in-store sales executives and partner representatives.
- Process training for account managers.
- Content development for new hires.
- Awarded for Best Region Support (New Market Development).
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
IT sales and support - Team leader (PC, printers and accessories)
Hewlett-Packard Global
07.2004 - 04.2007
- To provide complete process and product training for the team
- Driving sales of PC, printers, warranties and accessories and to optimize revenue.
- Complete technical assistance after sales
- Managing sales with team size of 12 TSR’s; overseeing business operations and development
- Tracking market / competitor trends to keep abreast the changing client’s requirement/ expectations.
- Best stack ranking award winner for 2004-2005
- Awarded for best performance
Team leader (Outbound sales)
Viteos Technologies Pvt Ltd
03.2003 - 07.2004
- Driving sales PC and related hardware’s to end customers and achieve market growth
- Product training and process training for the team
- Steering periodic business plans & strategies, in coordination with macro plans of organization.
- Scheduling individual / team assignments to achieve the pre-set goals within time, quality & cost parameters.
- Managing sales with 15 sales consultants
- Awarded best performance for 8 consecutive months
- Awarded best team in 2004
- Best Process trainer 2004
Education
Post-Graduation Diploma - Business management
IFEN (ICFAI)
Bachelor’s - computer applications
St. Georges College
BangaloreSkills
Supplier relationship management
Accomplishments
- Supervised team of 50 staff members.
- Collaborated with Automation team in the development of RPA of 10HC efficiency.
- Achieved Green blet by completing Lean Six Sigma with accuracy and efficiency.
Certification
Lean Six Sigma- Green belt
Timeline
Operations Supply Chain Manager
HP Computing and Printing Pvt Ltd
11.2010 - Current
Manager- Sales and Marketing
Blackberry (Research in Motion)
06.2010 - 11.2010
Sales & Marketing - South
Hewlett-Packard India Sales Pvt Ltd.
04.2007 - 05.2010
IT sales and support - Team leader (PC, printers and accessories)
Hewlett-Packard Global
07.2004 - 04.2007
Team leader (Outbound sales)
Viteos Technologies Pvt Ltd
03.2003 - 07.2004
Bachelor’s - computer applications
St. Georges College
Post-Graduation Diploma - Business management
IFEN (ICFAI)
Personal Information
- Father's Name: Late J. Alexander
- Nationality: Indian
- Marital Status: Married
- Visa Status: Available
Passport Status
Available
Fitness Coach
Been a fitness enthusiast's for over a decade, coaching and training individual as per their fitness Goal.