Matthew S White
New Haven,IN
Summary
Experienced law enforcement officer, Operations manager and sales representative with a strong background in security, leadership, sales and customer service. Proven track record of developing and implementing effective strategies to enhance organizational efficiency and safety. Skilled in communication, conducting interviews, evaluating candidates and operations management. Seeking to leverage my skills and experience in a challenging new role.
Overview
13
13
years of professional experience
Work History
Assistant Director of Operations and Customer Service
Central Michigan Paper
01.2017 - 01.2025
- Conducted P&L analysis and managed weekly payroll for hourly employees
- Oversaw purchasing, inventory management, and inter-warehouse transfers
- Coordinated delivery logistics and billing of customers
- Constructed RFP’s, Negotiated price contracts and quote generation
- Inside and Outside business to business sales
- Provided exceptional customer service and support including detailed market analysis to our customers
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Law Enforcement Officer
122nd Security Forces Squadron, USAF
04.2012 - 02.2019
- Achieved rank of Senior Airman, E-4, and served as Patrol Leader
- Supervised personnel at the second largest vehicle search area in the Gulf States
- Responded to multiple explosive device alerts, ensuring the safety of 10,000+ base personnel
- Flew over 15 missions as a Fly Away Security Team member, providing aircraft and crew security in six different countries
- Developed and implemented new law enforcement procedures, instructing over 80 personnel on the Law Enforcement Officer Safety Act
- Led initial training for unit members on priority level resource response
- Qualified as a Self-Aid and Buddy Care Instructor
Education
Bachelor’s Degree - Organizational Leadership
Indiana-Purdue University Fort Wayne
Fort Wayne, INAssociate Degree - Criminal Justice
Community College of the Air Force
Skills
- Proficient in Windows OS
- Patrol Team Leader
- Flight Security Specialist
- P&L Statement Evaluation
- Payroll Management
- Inventory Acquisition & Control
- Inside Sales
- Outside Sales
- Account Management
- Customer Satisfaction
- Training and Development
- Scheduling and coordination
- Logistics management
- Operational efficiency
- Strategic planning and execution
Military Awards And Decorations
- Air Force Meritorious Service Medal
- National Defense Service Medal w/ Service Star
- Global War on Terrorism Expeditionary Medal
- Global War on Terrorism Service Medal
- Armed Forces Reserves Medal with 1 ‘M’ Devices
- Air Forces Training Ribbon
- Indiana Overseas Service Ribbon
- Indiana Emergency Service Ribbon
- AF Outstanding Unit Award
Timeline
Assistant Director of Operations and Customer Service
Central Michigan Paper
01.2017 - 01.2025
Law Enforcement Officer
122nd Security Forces Squadron, USAF
04.2012 - 02.2019
Associate Degree - Criminal Justice
Community College of the Air Force
Bachelor’s Degree - Organizational Leadership
Indiana-Purdue University Fort Wayne
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