R. CHANDRASEKARAN
.
Andheri (West)
Summary
32 Years of leadership In financial services and mutual fund operations. Proven experience in steering strategic transformations, optimizing investor relations, and embedding audit-ready governance practices. Trusted boardroom voice with direct board-level audit handling and a distinguished reputation for operational excellence and regulatory engagement.
Overview
33
33
years of professional experience
1992
1992
years of post-secondary education
Work History
Senior Vice President – Head, R&T Operations
AXIS MUTUAL FUND
12.2016 - Current
- Lead comprehensive R&T operations with a focus on strategic innovation, process re-engineering, and regulatory compliance.
- Actively represent the operations function in board-level audits, governance reviews, and regulatory inspections, ensuring robust internal controls and transparency.
- Implement performance enhancement strategies through peer benchmarking and business intelligence, aligning initiatives with corporate goals.
- Cultivate a high-performance culture and drive employee engagement across cross-functional teams.
Senior Vice President – Investor Relations & Distribution Services, Principal Officer
KOTAK MUTUAL FUND
Mumbai
08.2006 - 12.2016
- Oversaw investor relations and distribution service operations, managing multi-channel teams across call centers and front offices.
- Designed and launched an online trading portal and call center infrastructure, vastly improving service delivery and customer satisfaction.
- Represented the organization on both the AMFI ARN Committee and the FIU’s STR Risk Assessment Group, influencing national compliance frameworks.
Head – Business Support Operations, Alternate Channels
BIRLA SUN LIFE INSURANCE
Mumbai
04.2004 - 08.2006
- Managed pan-India policy administration, commission processing, budgeting, and IT enablement for alternate channels.
- Spearheaded the design and deployment of a sales lead tracking system in collaboration with Talisma Corporation to optimize lead closure processes.
Assistant Vice President – RTA Operations & Investor Relations
DSP MERRILL LYNCH MUTUAL FUND
Mumbai
03.1998 - 03.2004
Senior Executive – Operations
SOUTHERN INDIA DEPOSITORY SERVICES PVT. LTD.
Mumbai
10.1994 - 02.1998
Senior Assistant – Operations
KARVY
Chennai
06.1992 - 09.1994
Education
B.A. - Economics
University of Madras
Chennai06.1992
Skills
- Mutual Fund Operations & Governance
- Board-Level Audit & Compliance Representation
- SLA/Vendor Oversight & Process Optimization
- Digital Enablement & Transformation Leadership
- Strategic Project Oversight & Execution
- Regulatory & Investor Relationship Management
- Cross-Functional Team Leadership & Culture Building
- Proficient in Microsoft Office Suite
- Proficient in Windows OS
- Proficient in Internet Applications
Certifications And Skills
- AMFI Certified
- Proficient in Microsoft Office Suite, Windows OS, and Internet Applications
Committees
- Member, SEBI Committee on MF Central & Bank Validation Process
- Member, AMFI ARN Committee (2010–2014)
- Member, FIU Committee on STR Reporting & Risk Standards
- Contributor, AMFI Committee on Pooling of Funds Discontinuation (2022)
- Active participant in AMFI OpCo subcommittees for advanced operational governance
Personal Information
Date of Birth: 01/07/71
Timeline
Senior Vice President – Head, R&T Operations
AXIS MUTUAL FUND
12.2016 - Current
Senior Vice President – Investor Relations & Distribution Services, Principal Officer
KOTAK MUTUAL FUND
08.2006 - 12.2016
Head – Business Support Operations, Alternate Channels
BIRLA SUN LIFE INSURANCE
04.2004 - 08.2006
Assistant Vice President – RTA Operations & Investor Relations
DSP MERRILL LYNCH MUTUAL FUND
03.1998 - 03.2004
Senior Executive – Operations
SOUTHERN INDIA DEPOSITORY SERVICES PVT. LTD.
10.1994 - 02.1998
Senior Assistant – Operations
KARVY
06.1992 - 09.1994
B.A. - Economics
University of Madras
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