Maxim Albuquerque
Senior Manager QA
Mumbai,MH
Summary
ISTQB and ITIL certified professional with over 21 years of extensive testing experience, including more than 10 years as a Test Lead. Certified Scrum Master and holder of LOMA FLMI - Level 1 and Hexawise Test Design Professional certifications, demonstrating expertise in various testing methodologies. Currently serving as Senior Manager - QA at Tata AIA Life Insurance in Mumbai, responsible for coordinating a 25-member test team for all test phases, manual and automation. Successfully constructed complete delivery lifecycles for large-scale projects, overseeing up to 300 users in multi-team accounts using Rational Tool. Client-side experience in the United States for 1.5 years and Australia for 3 months, gaining valuable insights into international testing practices. Recognized subject matter expert in Life Insurance and Annuities with 8 years of experience in Life Insurance and 6 years in the Healthcare domain. Contributions extend beyond hands-on testing, developing comprehensive Testing Methodologies, QA Guidebooks, and Test Strategy and Plan templates at the Account Level.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
Work History
Senior Manager - QA
Tata AIA Life Insurance
1 2022 - Current
- Responsible for ensuring smooth delivery of products tested across the entire policy lifecycle.
- Implemented and developed test standards, policies and procedures.
- Review deliverables for quality, report status on progress of deliverables using different matrices
- Resource and Vendor Management
Test Engineering Associate Manager
Accenture
08.2014 - 01.2022
- Involved as Scrum Master for 2/8 teams with strength of 10 per team
- Implementations delivered across Europe and South America
- Ensuring all Scrum Ceremonies are conducted and managed
- Sprint Planning, Daily Scrum, RCA and Retrospective meets
- Sprint on Sprint delivery of business requirements
- Release Management and Defect Management for a 100-member team
Test Lead
Accenture
02.2016 - 02.2021
- Successfully completed 3 implementations for PAS
- Working with the Program Manager to support test project planning and communications across multiple teams
- Review deliverables for quality, report status on progress of deliverables using different matrices
- Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
Test Lead
Accenture
08.2014 - 01.2016
- End-to-End Solution for maintaining and tracking police records
- Work across the SDLC to test and maintain multiple system components for the Policing Domain
- Leading the Test Automation (Selenium) team
- Assisted in creating Test Plan and setting up Test Environment using Jenkins
Testing Practice Module Lead
Mphasis Limited
01.2007 - 07.2014
- HP InfoBorders is an Internet facing application providing B2B process visibility and trading partner management
- The InfoBorders Visibility product provides BES clients with a process view into the status of EDI document translations
- Analyzed user requirements and developed Test Plan and Test Cases
- Worked closely with the BA to finalize requirements and developed Test Cases from CRs and User Manuals
- Created Test Data using X12 transactions
Senior Test Specialist
Mphasis Limited
01.2013 - 10.2013
- QBE Insurance is one of the world's top 20 insurance and reinsurance companies, providing all major lines of general insurance cover for personal and commercial risks
- Evolve, a mainframe system, interacts with multiple front-end systems
- Conducted testing on different front-end applications c.Change, QUW, Elders, Affinity, Guidewire ClaimCenter
- Reviewed other insurance applications of the client to provide testing solutions
- Worked as a Moderator for Test Case Work Product Review meetings for the team
Test Lead, Senior Test Analyst
Mphasis Limited
01.2007 - 12.2012
- Medicaid Management Information System (MMIS), a US government driven program to provide free medical assistance to the people
- Involved with testing a Healthcare Web Portal providing self-service capabilities for health care members, providers, employer groups, and brokers.
- Worked extensively as a SME on the Claims subsystem and Business Objects tool to test Financial Reports.
Senior Software Test Engineer
Godrej InfoTech
04.2006 - 01.2007
Senior Software Test Engineer
Waterford Institute India
10.2003 - 04.2006
Education
Bachelor’s - Commerce
University of Mumbai
Mumbai, India 04.2001 - 01.2003
Diploma in Web Designing - undefined
NIIT
Skills
Test strategy development
Test Management Tools (HP ALM, JIRA, Rational, ApTest Manager)
Test Reviews and Reporting
Defect Causal Analysis
Domains (Life Insurance, HealthCare, P&C, Supply Chain, E-learning)
Certification
ISTQB
References
References available on request.
Timeline
Test Lead
Accenture
02.2016 - 02.2021
Test Engineering Associate Manager
Accenture
08.2014 - 01.2022
Test Lead
Accenture
08.2014 - 01.2016
Senior Test Specialist
Mphasis Limited
01.2013 - 10.2013
Testing Practice Module Lead
Mphasis Limited
01.2007 - 07.2014
Test Lead, Senior Test Analyst
Mphasis Limited
01.2007 - 12.2012
Senior Software Test Engineer
Godrej InfoTech
04.2006 - 01.2007
Senior Software Test Engineer
Waterford Institute India
10.2003 - 04.2006
Bachelor’s - Commerce
University of Mumbai
04.2001 - 01.2003
Diploma in Web Designing - undefined
NIIT
Senior Manager - QA
Tata AIA Life Insurance
1 2022 - Current