Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Maxim Albuquerque

Maxim Albuquerque

Senior Manager QA
Mumbai,MH

Summary

ISTQB and ITIL certified professional with over 21 years of extensive testing experience, including more than 10 years as a Test Lead. Certified Scrum Master and holder of LOMA FLMI - Level 1 and Hexawise Test Design Professional certifications, demonstrating expertise in various testing methodologies. Currently serving as Senior Manager - QA at Tata AIA Life Insurance in Mumbai, responsible for coordinating a 25-member test team for all test phases, manual and automation. Successfully constructed complete delivery lifecycles for large-scale projects, overseeing up to 300 users in multi-team accounts using Rational Tool. Client-side experience in the United States for 1.5 years and Australia for 3 months, gaining valuable insights into international testing practices. Recognized subject matter expert in Life Insurance and Annuities with 8 years of experience in Life Insurance and 6 years in the Healthcare domain. Contributions extend beyond hands-on testing, developing comprehensive Testing Methodologies, QA Guidebooks, and Test Strategy and Plan templates at the Account Level.

Overview

2025
2025
years of professional experience
2
2
years of post-secondary education
5
5
Certifications

Work History

Senior Manager - QA

Tata AIA Life Insurance
1 2022 - Current
  • Responsible for ensuring smooth delivery of products tested across the entire policy lifecycle.
  • Implemented and developed test standards, policies and procedures.
  • Review deliverables for quality, report status on progress of deliverables using different matrices
  • Resource and Vendor Management

Test Engineering Associate Manager

Accenture
08.2014 - 01.2022
  • Involved as Scrum Master for 2/8 teams with strength of 10 per team
  • Implementations delivered across Europe and South America
  • Ensuring all Scrum Ceremonies are conducted and managed
  • Sprint Planning, Daily Scrum, RCA and Retrospective meets
  • Sprint on Sprint delivery of business requirements
  • Release Management and Defect Management for a 100-member team

Test Lead

Accenture
02.2016 - 02.2021
  • Successfully completed 3 implementations for PAS
  • Working with the Program Manager to support test project planning and communications across multiple teams
  • Review deliverables for quality, report status on progress of deliverables using different matrices
  • Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.

Test Lead

Accenture
08.2014 - 01.2016
  • End-to-End Solution for maintaining and tracking police records
  • Work across the SDLC to test and maintain multiple system components for the Policing Domain
  • Leading the Test Automation (Selenium) team
  • Assisted in creating Test Plan and setting up Test Environment using Jenkins

Testing Practice Module Lead

Mphasis Limited
01.2007 - 07.2014
  • HP InfoBorders is an Internet facing application providing B2B process visibility and trading partner management
  • The InfoBorders Visibility product provides BES clients with a process view into the status of EDI document translations
  • Analyzed user requirements and developed Test Plan and Test Cases
  • Worked closely with the BA to finalize requirements and developed Test Cases from CRs and User Manuals
  • Created Test Data using X12 transactions

Senior Test Specialist

Mphasis Limited
01.2013 - 10.2013
  • QBE Insurance is one of the world's top 20 insurance and reinsurance companies, providing all major lines of general insurance cover for personal and commercial risks
  • Evolve, a mainframe system, interacts with multiple front-end systems
  • Conducted testing on different front-end applications c.Change, QUW, Elders, Affinity, Guidewire ClaimCenter
  • Reviewed other insurance applications of the client to provide testing solutions
  • Worked as a Moderator for Test Case Work Product Review meetings for the team

Test Lead, Senior Test Analyst

Mphasis Limited
01.2007 - 12.2012
  • Medicaid Management Information System (MMIS), a US government driven program to provide free medical assistance to the people
  • Involved with testing a Healthcare Web Portal providing self-service capabilities for health care members, providers, employer groups, and brokers.
  • Worked extensively as a SME on the Claims subsystem and Business Objects tool to test Financial Reports.

Senior Software Test Engineer

Godrej InfoTech
04.2006 - 01.2007

Senior Software Test Engineer

Waterford Institute India
10.2003 - 04.2006

Education

Bachelor’s - Commerce

University of Mumbai
Mumbai, India
04.2001 - 01.2003

Diploma in Web Designing - undefined

NIIT

Skills

Test strategy development

Certification

ISTQB

References

References available on request.

Timeline

Test Lead

Accenture
02.2016 - 02.2021

Test Engineering Associate Manager

Accenture
08.2014 - 01.2022

Test Lead

Accenture
08.2014 - 01.2016

Senior Test Specialist

Mphasis Limited
01.2013 - 10.2013

Testing Practice Module Lead

Mphasis Limited
01.2007 - 07.2014

Test Lead, Senior Test Analyst

Mphasis Limited
01.2007 - 12.2012

Senior Software Test Engineer

Godrej InfoTech
04.2006 - 01.2007

Senior Software Test Engineer

Waterford Institute India
10.2003 - 04.2006

Bachelor’s - Commerce

University of Mumbai
04.2001 - 01.2003

Diploma in Web Designing - undefined

NIIT

Senior Manager - QA

Tata AIA Life Insurance
1 2022 - Current
Maxim AlbuquerqueSenior Manager QA