Ritesh Dhongadi
Bangalore
Summary
Dynamic QA leader with extensive experience in quality assurance and regulatory compliance across multiple organizations. Proven ability to lead cross-functional teams, optimize cloud application performance, and implement effective test automation strategies. Skilled in mentoring staff and enhancing QA service delivery to achieve high-quality outcomes with minimal defect leakage.
Overview
11
11
years of professional experience
Work History
Senior Manager, QA
HDFC Bank Ltd
Bangalore
05.2023 - Current
- Conducted QA functional validations for various projects, including Common Services, BSAC, and CS Data Migration.
- Enabled 4cr+ customers to transition to new HDFC banking application with minimal defect leakage during migration.
- Enabled HDFC banking operations team members with high quality testing delivery and a process note of new admin modules delivered on various releases
- Led cross-functional teams in implementing banking strategies, enhancing service delivery and customer satisfaction.
- Managed compliance initiatives, ensuring adherence to regulatory requirements across operations.
- Managed a team of 10+ employees, providing guidance and setting clear goals to ensure accountability and performance monitoring.
- Mentored junior staff, fostering professional development and skill enhancement within the team.
- Created detailed reports on project progress for senior management review.
- Utilized conflict resolution skills to foster a positive work environment during high-pressure scenarios.
Senior Performance Engineer, Engg Services
ServiceMax Inc
09.2021 - 05.2023
- Executed load and stress tests, ensuring system reliability under various conditions.
- Analyzed system performance metrics, identifying critical areas for optimization.
- Identified potential bottlenecks within the application architecture.
- Optimized SQL queries by refactoring code or creating indexes for better query execution time.
- Implemented automated testing frameworks to enhance efficiency in testing processes.
- Performed root cause analysis on identified performance issues.
- Provided mentorship to junior engineers on best practices in performance testing.
Senior QA, Validation Operations
Sunquest Information Systems Pvt Ltd
09.2019 - 09.2021
- Executed performance tests using backend load and UI scripts within TestComplete tool.
- Collaborated with SMEs and requirement engineers, defining performance scope for application workflows.
- Configured test data and plans, resulting in comprehensive testing coverage.
- Reviewed and optimized test case processes to enhance testing effectiveness.
- Documented potential performance defects to facilitate timely resolution.
- Verified application deployment on IBM's AIX box, utilizing MUMPS queries for cache database interactions.
- Assessed tools with infrastructure team, identifying and upgrading VM hardware.
- Participated in program meetings to align project objectives and milestones.
QA engineer
Aspect Software's
07.2018 - 09.2019
- Executed various testing levels on latest builds, identifying and documenting defects to improve software quality.
- Conducted testing of API endpoints using Swagger UI to confirm accessibility and regression standards.
- Verified AWS instances for API gateway and load balancer applications, ensuring functionality during testing phases.
- Engaged in the software testing life cycle for comprehensive application management.
- Authored test cases in Microsoft Test Manager to enhance testing accuracy.
- Reviewed test case processes to improve quality assurance measures.
- Contributed to grooming user stories and attended sprint planning, retrospectives, and demos to support agile development.
- Configured web server for application deployment to ensure optimal performance.
Associate QA engineer
Aspect Software's
05.2015 - 07.2018
- Developed and executed test plans to ensure software quality standards.
- Conducted thorough testing of software applications for functionality and performance.
- Collaborated with development teams to identify and resolve software defects.
- Reviewed requirements and specifications to ensure clarity before testing phases.
- Met project scope and delivery dates by planning optimal testing schedules.
- Supported maintenance of automated testing frameworks to enhance software validation efficiency.
- Documented defects in bug tracking systems such as JIRA and Bugzilla.
Education
B.E - Instrumentation Technology
B.V.Bhoomaraddi College of Engineering & Technology
Hubli01.2014
Skills
- Quality assurance and testing
- Test strategy development
- Performance and functional testing
- Test automation and API testing
- User acceptance testing
- Software lifecycle management
- Cross-functional leadership
- Software testing expertise
- Agile methodology proficiency
- Performance testing strategies
- TestNG framework knowledge
- Mobile application testing expertise
- Automation testing proficiency
- JMeter performance analysis
Disclaimer
I hereby declare that the above information furnished is true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 11/06/92
- Gender: Male
- Nationality: Indian
Accomplishments
• Appreciated by the Manager and Director for best performance in Q3, Q4 2016, Q1 2017, and Q3 2018 at Aspect Software.
• Appreciated by the VP of Product Development for significant performance in delivering test deliverables just after joining in 8 months.
• Awarded Rookie of the Year in the team for 2019-20.
• Awarded as Performer of the Year for QA verticals (Servicemax) in 2022
• Gold-Start Award in the EF - QA at HDFC Bank Ltd in Aug 2025
• Appreciated by the VP of Product Development for significant performance in delivering test deliverables just after joining in 8 months.
• Awarded Rookie of the Year in the team for 2019-20.
• Awarded as Performer of the Year for QA verticals (Servicemax) in 2022
• Gold-Start Award in the EF - QA at HDFC Bank Ltd in Aug 2025
Languages
- Kannada
- Tamil
- Telugu
- Hindi
- English
Timeline
Senior Manager, QA
HDFC Bank Ltd
05.2023 - Current
Senior Performance Engineer, Engg Services
ServiceMax Inc
09.2021 - 05.2023
Senior QA, Validation Operations
Sunquest Information Systems Pvt Ltd
09.2019 - 09.2021
QA engineer
Aspect Software's
07.2018 - 09.2019
Associate QA engineer
Aspect Software's
05.2015 - 07.2018
B.E - Instrumentation Technology
B.V.Bhoomaraddi College of Engineering & Technology