Hi, I’m
Maya Singh
Raurkela,OR
Summary
Dynamic Guest Service Associate with a proven track record at Sarovar Portico, excelling in customer engagement and team training. Leveraged strong communication skills to enhance guest experiences and drive repeat bookings. Recognized for effectively cross-selling amenities, contributing to team success and fostering a collaborative work environment.
Overview
3
years of professional experience
1
Certification
Work History
Sarovar Portico
Guest Service Associate
05.2022 - 03.2025
Job overview
- Greeted visitors and customers upon arrival, offered assistance
- Contributed positively towards achieving team targets by cross-selling additional amenities during interactions with guests.
- Assisted in training new team members, fostering an atmosphere of teamwork .
- Handled phone inquiries professionally, contributing to increased bookings and repeat customers.
- Providing Menu Suggestions,Order taking ,Billing,Shift Handling
Education
Board of Secondary Raurkela, India
Skills
- Customer service
- Order processing
- Menu recommendations
- Team training
- Shift management
- Customer engagement
- Communication skills
- Sales techniques
- Booking systems
Certification
- Certified Best Employee,Sarovar Portico ,Sasan Gir
- Certified Best Feedback taking On Trip Advisor ,Sarovar Portico ,Sasan Gir
Languages
English
Hindi
Timeline
Guest Service Associate
Sarovar Portico
05.2022 - 03.2025
Board of Secondary
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