Mayank

• Managing a team for driving CPaaS sales across globe.
• Manage and grow large and medium sized enterprise accounts.
• Handling mega key partner accounts.
• Up-selling and cross selling the complete CPaaS communication stack-SMS, WhatsApp, Chatbots and live agents, Email and Voice channels.
• Devise and implement strategy to increase the share of revenue and profitability with customer success team.
• Offering a value proposition by understanding and addressing the pain areas of the customers and working out a proposal and case studies with the help of product marketing team.
• Settling deal size, Negotiations & handling Post selling issues related to billing, API integrations, support etc.
• Coordination with Legal, account , presales, routing, ops and technical team for executing service agreement and filling RFPs.
• Handling more than 200 enterprise clients in the domain of banks, payment gateways,ecommerce, start-ups, retails etc.
• Involved in direct sales, cross sales and resolving the customer service issues to increase SMS and WhatsApp traffic.
• Proven track record for achieving 100% sales target of 5 million $ revenue annually.
• Working with mobile operators, aggregators ,enterprises and partners for interconnection & executing unilateral and bilateral agreement as per deal size.
• Attending client meetings, product presentations and briefings to senior executives regularly
• Trading with MNOs and SMS aggregators.
• Developing, driving and managing sales activities to grow revenues and direct margin.
• Retention and growth of the domestic and international accounts across verticals.
• Liaising with internal technical team, account team and customer support team for streamlining end to end sales operations.
• Develop & retain strong working relationships with enterprises, carriers and service providers.
• Acquiring new partners, Aggragators and customers through meetings and global events.

Help in launching, branding and accepting new Rupay Payment card in industry as a product

• Coordinating with banks, payment gateways, start-ups, online portal to enable Rupay card as online payment option on their website and mode
• Identification of domestic ecommerce Industry with vast knowledge of various domains such as banks, payment gateways, start-ups, retail outlets, eatery, online portal, financial institutions, jewellery etc.
• Conducted qualitative and quantitative research on the ecology of India E-commerce
• Hunting prospects through cold calling and lead generation through online media
• Daily Sales funnel update to ensure robust pipeline of opportunities.

• Responsible for developing marketing relationships that expanded the influence of the brand name.
• Business development of gaming products,managing accounts for Pune circle.
• Customer queries handling, translating order, raising invoices and payment issues.
• Involved in frontline sales of products, pitching in ideas, negotiating with clients and closed 50+ sales deals.
• Received Team-appreciation for setting up new benchmark of 1.11 cr.
• Sales Funnel updation.
• Hunting prospects through social networking.