Detail-oriented Associate Analyst with 3+ years of experience in US tax compliance and client management. Strong organizational skills with the ability to handle multiple projects simultaneously with precision. Adept at collaborating with team members, managing client relationships, and providing effective support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Analyst
Avalara Technologies Pvt. Ltd.
05.2021 - Current
Manage US tax compliance using Avalara ECM software.
Verify tax exemption forms, ensuring adherence to Federal and State guidelines, as well as customer-specific requirements for seamless process.
Handle 85+ Managed Services Pro clients, regularly working on campaign generation and resolving project-related inquiries.
Maintain records of all designated clients in Salesforce and proactively reach out for additional purchases to ensure continuous and seamless service.
Assist team members with functional knowledge as needed.
Participate in kickoff calls and handle US client queries related to the project via scheduled calls.