Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Mayank Kumar

Operations Associate

Summary

Results-driven Operations Associate with expertise in financial oversight and auditing, committed to optimizing operational processes. Achievements include leading initiatives that reduced costs by 30% while sustaining high service quality. Strengths in process improvement and cost management contribute to organizational efficiency.

Overview

3
3
years of professional experience

Work History

Associate Operations - Dispatch

Rally Ourbus
10.2024 - Current
  • Managed driver inquiries and monitored live bus operations to ensure seamless communication and safety.
  • Resolved operational issues promptly, maintaining safety and minimizing interruptions.
  • Documented services performed, operational information, and dispatch details accurately in the system.
  • Ensured that all safety regulations were followed by drivers during their routes, and provided emergency response information to callers.
  • Relayed work orders and information between work crews, supervisors, and field personnel.
  • Implemented real-time monitoring systems to track fleet movements, enabling proactive response to potential issues.

Project Operations Executive

Magic Billion
05.2023 - 09.2024
  • Led international project management efforts for esteemed clients from various regions.
  • Forged stable relationships with essential stakeholders, enhancing collaborative efforts.
  • Implemented strategies to achieve significant financial growth of 30%.
  • Consistently met and surpassed client expectations, building trust and loyalty.
  • Skillfully leveraged MS Office and Google Sheets to optimize workflows.
  • Streamlined the scheduling process for appointments and meetings to support daily functionality.

Operations Executive

Greynodes
06.2022 - 03.2023
  • Leveraged networking skills to produce business leads, achieving substantial growth in sales and revenue.
  • Ensured client needs were met, resulting in repeat business.
  • Executed marketing campaigns on social platforms, leading to higher website visits.
  • Supported the creation of new product offerings, leading to significant company growth and expansion between 20-30%.
  • Directed daily activities, guaranteeing smooth and efficient departmental function.
  • Incorporated efficient processes to enhance operational flow.

Education

MBA - General Management

Dayalbagh Educational Institute
Agra
08.2021 - 2023.05

Bachelor in Commerce - Commerce

Agra University
Agra
06.2016 - 2019.04

Skills

    Resource Management and Optimization

    Decision-making

    Quality assurance

    Advanced Excel

    Risk Management and Strategic Planning

    Engaging stakeholders effectively

    Enhancing logistics and operational efficiency

    Supply chain management

    Cross-functional coordination

Hobbies and Interests

  • Adventure travel
  • Billiards clubs
  • Music festivals
  • Yoga and wellness

Languages

  • English, 100/100
  • Hindi, 80/100

Timeline

Associate Operations - Dispatch

Rally Ourbus
10.2024 - Current

Project Operations Executive

Magic Billion
05.2023 - 09.2024

Operations Executive

Greynodes
06.2022 - 03.2023

MBA - General Management

Dayalbagh Educational Institute
08.2021 - 2023.05

Bachelor in Commerce - Commerce

Agra University
06.2016 - 2019.04

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Mayank KumarOperations Associate