Mayank Manocha
Noida,
Summary
Overall 6.5+ years of experience in Mainframe technologies.I worked in multiple domains such as Banking,Healthcare & Logistics which involves Mainframe production support -Console,Batch(Operations),Scheduling and development roles.Capable of working in fast-paced 24*7 environment and open to learn new tools as per business requirements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Operations Specialist
HCLTech
Noida
03.2023 - Current
- Developing new jobs and modifying existing JCL’s as per business requirement.
- Testing and moving the new jobs,program to production environment.
- Monitoring critical batch and providing feeds to business ensuring SLAs are met.
- Analyzing late jobs and fixing job abends.
- Adding/Deleting/Modifying jobs in the CA7 database.
- Scheduling the jobs in CA7 (date/time,triggers,requirements).
- Create/Resolv the new calendars for next year.
- Handling adhoc requests to execute Spufis ,operations on MQ and Corbeille.
- Proficient in TSO,ISPF,SDSF,JCL,CA7,Control-M,SNOW and Job-View tools.
- Presenting weekly infrastructure and Incident trend decks to business.
- Actively participating in P1/P2 calls and change review meetings.
- Providing on-call support during weekends and other critical activities.
Lead Infrastructure Engineer
Mphasis India
Bengaluru
07.2021 - 03.2023
- Worked as a shift lead with responsibility of major changes(IPL,DR,Calendar creation),system availability and BAU activities.
- Worked on both Batch and Console operations.
- Resolved the job abends using CA7 and Control-M tool.
- Monitoring 16 LPARS IN 4 SYSPLEX.
- Performed IPL through HMC and GDPS , DR testing.
- Worked on Adhoc requests for temporary CA7 changes and job abends.
- Issuing MVS console commands for system health check.
- Escalated job abends/failures and CICS transaction abends to the production Support Team.
- Reviewing and approving the changes in SNOW.
- Responsible for Production and non-production system in a 24*7 environment.
- Participated in daily status calls with Client and P1/P2 calls during major issues.
System Engineer
Cerner Healthcare
Bengaluru
05.2020 - 07.2021
- Used consoles to monitor mainframe and responding to WTORs.
- Performing Weekend IPL.
- Handling the Adhoc requests for batch jobs in Control M
- Issuing MVS console commands for system health check.
- Working on the job abends.
- Good in Enterprise Automation like Bouncing DB2/CICS and other subsystem tasks.
- Escalate job abends/failures and IMS, CICS transaction abends to the Production Support Team.
- Good Knowledge of HMC. Monitoring GDPS and performing IPL through GDPS panel.
- Followed ITIM process to close change and resolve incidents within SLA.
- Taking care of Production system in a 12*5 environment.
- Vary devices online or offline, checking the status of the library and other hardware alerts.
Associate Technical Operations
IBM India
Bengaluru
03.2018 - 05.2020
- Responsible for both batch and console operations.
- Batch cycle monitoring through CA7.
- Performing system healthchecks - Spool,contention & pending Wtors.
- Executing weekend changes and upgrades,performing IPLS on prod & test sys.
- Resolving abends and updating the resolution in repository.
- IMS/CICS regions startup and shutdowns.
- Knowledge of MVS commands and JCL.
- Monitoring GDPS and performing IPL through GDPS panel.
- Followed ITIL process and procedures.
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Chandigarh Group of Colleges,Landran.
Mohali,Punjab05-2017
Skills
Monitoring tools - Centreon,Netview & JOB-V
TN3270 Consoles
Scheduling tools - CA7 and Control M
Language - JCL
HMC
GDPS
ITIL - SNOW,MyRemedy,MyService & EasyVista
Spufi
MQ
TSO
SDSF
Certification
- Certified Interskill Mainframe Specialist Z Mainframe Infrastructure Awareness
- Certified Interskill Mainframe Specialist TSO and ISPF
- Certified Skillsoft - Agile Principles and Methodologies.
Timeline
Senior Operations Specialist
HCLTech
03.2023 - Current
Lead Infrastructure Engineer
Mphasis India
07.2021 - 03.2023
System Engineer
Cerner Healthcare
05.2020 - 07.2021
Associate Technical Operations
IBM India
03.2018 - 05.2020
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Chandigarh Group of Colleges,Landran.
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