Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Mayank Paliwal

Noida

Summary

Experienced Delivery Head with 14 years of background in overseeing successful delivery of projects and products. Experience includes managing cross-functional teams, improving operational efficiency, and ensuring customer satisfaction. Strengths lie in strategic planning, team leadership, and process improvement. Have consistently driven team performance to exceed targets and enhance business growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Infrastructure Delivery Head

Coforge
Noida
01.2019 - Current
  • Demonstrated leadership in delivering for multiple accounts by assuming full P&L responsibility, aligning with client objectives, and successfully driving business growth.
  • Create a compelling vision for service offerings by analyzing client needs and market trends to enhance delivery effectiveness and competitiveness.
  • Oversee the end-to-end delivery of complex initiatives, including Cloud migration, DevOps, Site Reliability Engineering (SRE), and Network Operations, ensuring adherence to quality, budget, and timeline requirements.
  • Mentor and coach program teams, fostering technical expertise and professional growth to enhance overall team performance.
  • Manage and optimize network operations, ensuring high availability, performance, and security of network infrastructure to support business needs.
  • Cultivate strategic relationships to ensure engagement profitability and high levels of customer satisfaction through effective communication and collaboration.

Network Lead

Coforge
Noida
01.2010 - 12.2018
  • Managed diverse client programs, focusing on high-impact network solutions and successful deployments.
  • Collaborated with stakeholders to optimize resources and schedules, enhancing operational efficiency.
  • Developed tailored delivery models and conducted quality assurance checks to ensure compliance.
  • Engaged with clients to proactively address issues, including successful network migrations with minimal downtime.
  • Mentored junior team members and optimized resource allocation for future growth.
  • Streamlined network infrastructure and implemented rigorous testing for new systems.
  • Contributed to cost-saving initiatives and established robust disaster recovery plans.

Education

Bachelor of Computer Applications

APJ Fine Arts
Jalandhar
08-2007

Skills

  • Stakeholder Management
  • Software Development
  • Innovation management
  • Service Delivery
  • Performance Appraisal
  • Business Analysis
  • Delivery Management
  • Infrastructure Management
  • Incident Management
  • People Management
  • Program Management
  • Strategic Leadership
  • Project Management
  • Technical Expertise
  • Stakeholder Management
  • Risk Management
  • Team Leadership
  • Vendor Management
  • Change Management

Certification

  • Project Management Professional (PMP)® - Project Management Institute.

Accomplishments

  • Best Employee of the Year

Timeline

Infrastructure Delivery Head

Coforge
01.2019 - Current

Network Lead

Coforge
01.2010 - 12.2018

Bachelor of Computer Applications

APJ Fine Arts
Mayank Paliwal