Mayank Tyagi
Summary
Business Development Executive with hands-on experience in B2B sales, operations, and client management across hospitality, gaming, and events. Proven ability to manage client relationships, drive revenue opportunities, and coordinate cross-functional execution. Strong understanding of end-to-end operations, stakeholder management, and business growth in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Business Development Executive
FIG Living ( Inmark Exports Pvt Ltd )
Noida
12.2025 - Current
- Developed strong relationships with clients to understand their business needs.
- Conducted market research to identify potential leads and new opportunities.
- Managed sales pipeline using CRM software for tracking client interactions.
- Proficient in Shopify e-commerce management and LinkedIn Sales Navigator for B2B prospecting, lead qualification, and sales growth.
Lounge Supervisor Encalm Prive
Encalm Hospitality Pvt Ltd ( T3 International Lounge, Business Class)
01.2024 - Current
- Supervised daily operations to ensure compliance with service standards and operational protocols.
- Trained and mentored staff on hospitality best practices and customer service excellence.
- Monitored lounge gaming floor activities to enhance player experiences and enforce safety protocols.
- Implemented process improvements that streamlined operations and minimized downtime across departments.
Gaming Associate → Business Development Associate
Microgravity Ventures
08.2022 - 01.2024
- Supervised setup, maintenance, and operations of all VR games for optimal performance.
- Resolved technical issues with VR games and equipment to ensure seamless user experience.
- Delivered support and guidance via phone calls, emails, and in-person interactions.
- Organized birthday parties and corporate events to boost gaming center engagement.
- Engaged with clients to understand their requirements and provide tailored solutions.
Customer Support Associate
Ams Comtel Pvt Ltd
08.2020 - 08.2021
- Handled customer interactions through phone calls and emails efficiently.
- Streamlined booking process on the company's website for improved customer experience.
- Tailored customer packages to meet personalized requirements effectively.
- Guaranteed a positive atmosphere at the gaming center.
Event Coordinator
Freelance
08.2020 - 02.2021
- Grub Fest, Nissan Launch, Auto Expo.
- Event Planning and Coordination:
- Develop comprehensive event plans, and coordinate all event-related activities.
- Collaborate with staff and team members to ensure seamless event execution.
- Logistics and Supply Management:
- Oversee set management, and ensure all necessary supplies are procured and organized for events.
- Conduct final checks on the day of the event to ensure readiness.
Education
Bachelor of Journalism - Mass Communication
Delhi Metropolitan Education, GGSIPU
Noida08-2021
High School Diploma -
Angels Public School
Vasundhra Enclave Delhi03-2018
Skills
- Staff management and operations oversight
- Inventory management
- Customer support and service
- Lead generation and B2B prospecting
- CRM administration
- Game troubleshooting
Affiliations
- Dedicated and enthusiastic sports professional with a proven track record as a former professional cricket player. Demonstrated exceptional skills in teamwork, strategy, and performance under pressure. Passionate about sports, with a strong commitment to promoting physical fitness and sportsmanship. Adept at analyzing game strategies and fostering positive relationships with teammates and coaches. Eager to leverage my experience and knowledge of the game in a dynamic role within the sports industry.
Timeline
Business Development Executive
FIG Living ( Inmark Exports Pvt Ltd )
12.2025 - Current
Lounge Supervisor Encalm Prive
Encalm Hospitality Pvt Ltd ( T3 International Lounge, Business Class)
01.2024 - Current
Gaming Associate → Business Development Associate
Microgravity Ventures
08.2022 - 01.2024
Customer Support Associate
Ams Comtel Pvt Ltd
08.2020 - 08.2021
Event Coordinator
Freelance
08.2020 - 02.2021
Bachelor of Journalism - Mass Communication
Delhi Metropolitan Education, GGSIPU
High School Diploma -
Angels Public School