Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Mayavakkumar Shankar

IT Executive
Thiruvarur

Summary

Technology-driven IT Support Specialist who integrates technical acumen with problem-solving expertise to expand IT operations. Solid knowledge in information system and communication network maintenance, installation, troubleshooting, administrative support, and user management. Highly effective team player, with proven success in quality control, customer service, technical support, and operations analysis.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

IT Executive

Jmr Enterprises
06.2022 - Current
  • Provided 1st line technical support, answering support queries via ticketing tool, phone, and email.
  • Handles the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, email, Pcs, operating systems, hardware, software, mobile devices, peripherals and office equipment.
  • Manage day-to-day administration functions utilizing active directory to facilitate password resets, establish email accounts, address log-in issues, manage group access.
  • End-user supporting and troubleshooting, upgrading ram, hard disk, modems, scanners, laptops/desktops, and laserjet printers.

Education

MBA - Human Resources Management & Finance

Vels University
Chennai,India
07.2020 - 06.2022

Bachelor's of Computer Applications -

Vels University
Chennai,India
06.2015 - 11.2019

Skills

  • Technical consulting

  • Time management abilities

  • System enhancement

Projects

  • A Study On employee training and development program.
  • Performance analysis of selected banks using camel model.

Timeline

IT Executive

Jmr Enterprises
06.2022 - Current

MBA - Human Resources Management & Finance

Vels University
07.2020 - 06.2022

Bachelor's of Computer Applications -

Vels University
06.2015 - 11.2019
Mayavakkumar ShankarIT Executive