Mayur Chopde

Job Role and Responsibilities :

• Achieve annual targets for branch set in AOP (Annual operative plan)
• Make action plan, and strategize to get profit through branch operations and cross sell
• Keep up to date with product to provide suitable advice to the customers
• Reduce the waiting time for customers in branch
• Increase the customer satisfaction
• Know the value bankers (VBs) productivity and revenue generation.
• Ensure smooth functioning of the branch and follow banking norms
• Responsible for monitoring business, compliance and operations
• Responsible for taking decisions that are cost effective and generate revenue
• Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer

Job Role and Responsibilities :

• Handled banking operations related to determining financial objectives, preparing & implementing systems, policies & procedures for streamlining the banking operations.
• Handled current account deposits, savings account deposits, cash, & administrative departments.
• Followed the process/procedure of the bank & ensuring compliance with the rules and regulations of the bank including the latest circulars & notifications.
• Led, managed & monitored the performance of team members to ensure efficiency in banking operations and meeting individual & group targets.
• Managed customer-centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms.
• Handled all the C-KYC documentation and uploading on C-KYC Portal. Sending Monthly AML reports to Head Office.