Summary
Overview
Work History
Education
Skills
DOB
Hobbies
Certification
Timeline
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Goutham N

Banker
Bengaluru

Summary

A Dynamic Professional with 8+ years of experience in Banking Sector with the objective to integrate the professional qualification, skills and work experience in operational with personal interest for a challenging and enriching journey ultimately leading to the value addition to the organizational goals.


Overview

8
8
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
1
1
Language

Work History

Deputy Branch Manager

Indusind Bank
Bengaluru
09.2023 - Current
  • Heading the Branch operations with total book size of 12000 crores and responsible for operations and P&L of the Branch.
  • Responsibility includes achieving benchmark growth in values in terms of both Liability and Asset Book.
  • Reverting to the AML alert by doing necessary Due Diligence.
  • Handing Retail Forex Transaction- Inward, Outward & Forex card.
  • Compile, maintain, and distribute management reporting including: Daily Reporting – compile and report all work coming in and completed; Weekly Reporting – compilation of above Daily Report covering each calendar week of work; Monthly Reporting – Monthly Report package compilation of Daily Report covering every calendar month for each line of business in multiple formats.
  • Focus on operational efficiency in terms of Audit and Excellent customer service at the Branch.
  • Strong analytical, training and communication skills. Upper intermediate 2014-02 - 2019-03 Good knowledge of excel. Ability to manage time by prioritizing work and multitasking.
  • Conducting the marketing activities in catchments to reach more customers and for cross selling within the existing customer base.
  • Monitoring and Reconciliation of GL and branch dummy accounts on daily basis and authorize teller transactions.
  • Resolving all client queries or requests for better services within the given timelines and seeking out ways to increase client satisfaction.
  • Worked well in a team setting, providing support and guidance. Developed and maintained courteous and effective working relationships.
  • Ensuring that all the branch banking services and operations are within stipulated norms and regulations. Demonstrated respect, friendliness and willingness to help wherever needed.
  • Process and monitor Cash transactions, Fund Transfers, NEFT/RTGS. Developed strong organizational and communication skills Responsible for end to end process

Officer (Assistant Manager}

DBS Bank India Ltd (eLVB)
Devanahalli
05.2016 - Current
  • Verification of operational duties such as cash receipts & payments, NEFT, RTGS, Pay order & other branch operation activity.
  • Services & Operations Manager in monitoring of counter operations to ensure compliance with regulatory requirements.
  • Ensuring process level compliance through accurate document collection from customers and adherence to RBI regulations around KYC, AML, operational risk, customer service, etc.
  • Ensuring nil critical and repeated audit observations as well as nil open customer complaints.
  • Generate financial reports to prevent any discrepancies at the end of the day.
  • Addressing all customer related issues and grievances and reply to any queries made by customers.
  • Handling of Jewel Loan processing- It includes the whole process of granting loans with the verification of all the documents.
  • Canvasing for new account creation, booking FD's & RD's and family accounts.
  • Approaching customer for Loans like Housing, Vehicle & Personal loan.
  • Approaching customer for Third Party products like Life insurance, Health insurance, General insurance & Mutual funds Investment.
  • Keep abreast of technology applications e.g digital banking and current affairs and financial market development.

Education

MBA - Finance

Global Academy Of Technology
Bangalore
08.2010 - 09.2012

B.COM - Accounting

Vijaya College
Bangalore
07.2007 - 07.2010

Skills

    Customer service skills

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DOB

01-01-1990

Hobbies

  • Fitness
  • Swimming
  • Travel

Certification

JAIIB from IIBF

Timeline

Deputy Branch Manager

Indusind Bank
09.2023 - Current

Officer (Assistant Manager}

DBS Bank India Ltd (eLVB)
05.2016 - Current

MBA - Finance

Global Academy Of Technology
08.2010 - 09.2012

B.COM - Accounting

Vijaya College
07.2007 - 07.2010

JAIIB from IIBF

AML & KYC from IIBF

Specified Person (SP) from IRDA

AMFI EUIN

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