Mayur Pandey
Developer
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
SQL Developer
Tata Consultancy Services
Mumbai
12.2021 - Current
- Analyzed existing SQL queries to identify opportunities for improvements.
- Created optimal technical solutions to user needs with in-depth system analysis.
- Designed and implemented SQL queries for reporting and complex solution development.
- Followed standard practices for migrating changes to test and production environments.
- Resolved complex business issues, proposing long-term solutions to avoid repeated problems.
- Managed workload independently but collaborated with colleagues to complete larger scale tasks in distributed team environment.
Sr. Technical Support Executive
Teleperformance
Mumbai
02.2020 - 12.2021
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Translated complex technical issues into digestible language for non-technical users.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Documented support interactions for future reference.
Junior Developer
Numlock Technologies Pvt. Ltd.
Mumbai
06.2018 - 12.2018
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Investigated hardware product issues involving materials and software and devised solutions.
- Tested and analyzed Computer design and performance feasibility to determine potential ROI.
- Coordinated deployments of new software, feature updates and fixes.
Education
Bachelor of Science - ComputerScience
06.2016 - 2019.03
GPA: 9.0
- Awarded Event Manager of the Year 2019 by National Institute of Event Management (NIEM)
- Elected as Vice-Chairperson for Student Council and Career Development Cell in 2018.
- Board of Director of Rotaract Club of Khandwala College in 2018
- Completed professional development in Python, Java and Ruby training.
H.S.C - Information Technology
06.2014 - 2016.04
GPA: 56.92%
S.S.C -
GPA: 74.60%
Skills
Logical Reasoning
undefinedAccomplishments
- Designed Junior College Website and Admission Module using .Net and SQL Server 2012 during the last year of Graduation
- Designed digital map by determining actual co- ordinates using QGIS
Timeline
SQL Developer - Tata Consultancy Services
12.2021 - Current
Sr. Technical Support Executive - Teleperformance
02.2020 - 12.2021
Junior Developer - Numlock Technologies Pvt. Ltd.
06.2018 - 12.2018
Mumbai University (Nagindas Khandwala College) - Bachelor of Science, ComputerScience
06.2016 - 2019.03
T.P Bhatia College of Science - H.S.C, Information Technology
06.2014 - 2016.04
MaharashtraState Board - S.S.C,
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