Mayur Tarachand Bhingardive
Supa
Summary
Looking for a career in the growing IT Industry or any dynamic & reputed organization which makes me better and enhance my knowledge and skill in IT Management, Desktop Support with Windows Admin Support. I have the confidence and vision in my abilities to perform expectations generated by an opportunity according to me
IT experience in windows administration, Networking management Proficient in setting up and managing IT Infrastructure, Excellent working knowledge in managing security compliance Knowledge of Asset Management, Vendor Management. Hardware and software management Backup and recovery User end support Excellent inter-personal and communication skills, ability to cope under pressure in a highly visible environment
Overview
17
17
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Senior Officer
Mitsuboshi Belting India Pvt Ltd
09.2022 - Current
- Company Overview: Mitsuboshi Belting is a Japanese Multinational Automobile company. The company operates its business through three divisions two-wheeler, four-wheeler transmission belt manufacturer
- Oversee and manage day-to-day IT operations, including servers, networks, and workstations.
- Ensure the reliability, performance, and availability of IT systems and services.
- Monitor system performance, troubleshoot issues, and implement corrective actions.
- Manage IT incidents and service requests, ensuring timely resolution and minimal disruption.
- Maintain and optimize IT infrastructure, including hardware, software, and network components.
- Coordinate with vendors and service providers for equipment procurement, installation, and maintenance.
- Perform regular system updates, backups, and disaster recovery planning.
- Provide technical support and guidance to end-users.
- Manage the help desk system, ensuring efficient ticket management and resolution.
- Develop and maintain documentation for IT procedures, troubleshooting guides, and user manuals.
- Lead and manage IT projects, including system upgrades, installations, and migrations.
- Collaborate with other departments to understand their technology needs and provide solutions.
- Track project progress, manage resources, and ensure projects are completed on time and within budget.
- Implement and enforce IT security policies and procedures to protect organizational data and systems.
- Ensure compliance with relevant regulations and standards.
- Conduct regular security audits and vulnerability assessments.
- Identify opportunities for improving IT operations and services.
- Evaluate and recommend new technologies and tools to enhance IT performance.
- Provide training and support to staff on new technologies and best practices.
- Mitsuboshi Belting is a Japanese Multinational Automobile company. The company operates its business through three divisions two-wheeler, four-wheeler transmission belt manufacturer
System Executive
Haier Appliance (India) Pvt. Ltd.
04.2019 - 09.2022
- Company Overview: Haier Appliance is a Chinese Multinational Electronics company. The company operates its business through five divisions namely: Mobile Communications, Home Entertainment, Home Appliances, Air Conditioning & Energy Solutions, and Vehicle Components.
- Troubleshooting: Desktop level, Network level, Application level, User Permissions etc.
- Installation and troubleshooting of OS (Windows 8, Win 10).
- Installation and troubleshooting email clients Microsoft outlook.
- Configuration and troubleshooting of local and network printers.
- Troubleshooting Hardware & Component Related Problem.
- First level troubleshooting of application related issues at Client Side.
- Solving user’s problems by using Remote Administration Software, VNC, Ultra-VNC, R-Admin, Any Desk.
- Managing Applications, Hardware and Network environment on Production Line as well as work cell area.
- Also responsible for providing telephonic support to remote branches and vendor management.
- Motivating team by proper delegation and providing support to the team members as and when required.
- Responsible for Administration of Windows- 98/XP/NT/2000/2003 & 2008 advanced servers act as login domain and oracle based application server 2003 Server.
- Responsible for Administration of Thin Client Server & Manage Users.
- User Administration, Resource management, Hardware troubleshooting, Disk Space availability, Performance monitoring of servers.
- Network Printer & Plotter configuration and management.
- User mail management backup & configuration in MS outlook (2000.XP, 2003), Outlook Express.
- Haier Appliance is a Chinese Multinational Electronics company. The company operates its business through five divisions namely: Mobile Communications, Home Entertainment, Home Appliances, Air Conditioning & Energy Solutions, and Vehicle Components.
System Administrator
QodeNext Pvt Ltd.
09.2014 - 04.2019
- Company Overview: LG Electronics Ind. is a South Korean multinational electronics company headquartered in Seoul, and a member of the LG Group, employing 82,000 people working in more than 100 locations around the world. The company operates its business through five divisions namely: Mobile Communications, Home Entertainment, Home Appliances, Air Conditioning & Energy Solutions, and Vehicle Components.
- Provide a quick response to all assigned trouble tickets, while exceeding internal expectations for responsiveness, quality of solution and customer service.
- Responsible for responding to customer calls on LAN logging related issues.
- Installing and troubleshooting operating system. (Windows XP, 7, 8).
- Upgrading computer systems based on client requirements like Software installations and hardware equipment changes.
- Installation and troubleshooting of different client application software Cisco VPN, VM ware, and Remote connectivity.
- Troubleshooting and configure the email clients Outlook (2003, 2010, 2013).
- Providing remote support to different locations through Team viewer remote controller.
- Responsible for providing 1st /2nd level desktop support to end-users in troubleshooting and resolving application related issues.
- Handling technical related issues and Co-ordinate with various Teams and giving support to Server level and Network level issues.
- Installing, Updating and troubleshooting Symantec Endpoint Protection.
- Creating and Managing user accounts and Profiles, giving permissions to the users in Active Director.
- LG Electronics Ind. is a South Korean multinational electronics company headquartered in Seoul, and a member of the LG Group, employing 82,000 people working in more than 100 locations around the world. The company operates its business through five divisions namely: Mobile Communications, Home Entertainment, Home Appliances, Air Conditioning & Energy Solutions, and Vehicle Components.
Desktop Support Engineer
HCL Info System Pvt Ltd.
06.2011 - 03.2014
- Handling routine desktop support issues, which include installing and re-installing Operating Systems (OS) and applications, configuring devices, MS-Office, MS-Outlook, and Acrobat Reader, among others.
- Providing L1 network support which includes configuring IPs and basic handling of switches, among others.
- Troubleshooting network connectivity (LAN) issues.
- Installing desktop and hardware such as CD-ROM, and Wireless cards, among others.
- Providing anti-virus support.
- Configuring print devices (network and local) on desktops.
- Communicating directly with customers on phone and via emails to address their issues.
- Escalating relevant customer issues to the technical specialists and ensuring speedy resolution of the issues.
- Scheduling and attending periodic service review meetings with customers to identify gaps and resolve support issues.
- Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.
Desktop Support Technician
Web InfoTech
01.2008 - 05.2011
- Instructs customers on the operation and maintenance of the system.
- Performs troubleshooting and parts replacement, system upgrades and repairs when required.
- Provides technical feedback on process issues to improve overall service delivery.
- Experience working remotely on Customer sites.
- Proficient in Windows-based operating environment, specifically in Word, Excel, PowerPoint, Visio, and Outlook.
- Excellent verbal and written communication skills with emphasis in customer service.
- Experience handling difficult customers and conflict resolution.
- A+ desktop or equivalent skill set is required.
Education
S. S.C. -
Pune Board
01.2000 - 12.2000
H.S.C. - undefined
Pune Board
01.2002 - 12.2002
Bachelor of Computer Application (BCA) - undefined
Pune University
01.2007 - 12.2007
Skills
Windows support
Timeline
Senior Officer
Mitsuboshi Belting India Pvt Ltd
09.2022 - Current
System Executive
Haier Appliance (India) Pvt. Ltd.
04.2019 - 09.2022
System Administrator
QodeNext Pvt Ltd.
09.2014 - 04.2019
Desktop Support Engineer
HCL Info System Pvt Ltd.
06.2011 - 03.2014
Desktop Support Technician
Web InfoTech
01.2008 - 05.2011
Bachelor of Computer Application (BCA) - undefined
Pune University
01.2007 - 12.2007
H.S.C. - undefined
Pune Board
01.2002 - 12.2002
S. S.C. -
Pune Board
01.2000 - 12.2000
Languages
English
Marathi
Hindi
Personal Information
- Date of Birth: 12/05/84
- Gender: Male
- Marital Status: Married
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 12/05/84
- Gender: Male
- Marital Status: Married
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