MAYURI RAUT SHINDE
Virar,Maharashtra
Summary
Results-driven Banking Professional with 16 years of experience in branch operations, cash handling, and customer service. Expertise includes managing savings accounts, term deposits, and loans. Proven ability to coordinate branch activities and enhance customer-focused services. Recently earned an MBA in Finance from the University of Mumbai and advanced to Deputy Manager in August 2019.
Overview
3
3
Languages
1
1
Certification
16
16
years of professional experience
Work History
Branch Operations Manager
SARASWAT BANK
08.2010 - Current
- Oversaw day-to-day branch operations and coordinated banking counter activities to ensure smooth service delivery.
- Managed branch-level activities for loans and advances, facilitating timely processing and customer satisfaction.
- Handled cash, savings account, and term deposit counter processes, supporting efficient customer transactions.
- Assisted customers with inquiries to enhance service quality. and the smooth execution of routine banking transactions.
- Progressed to Deputy Manager effective 15 August 2019.
Education
MBA - Finance
University of Mumbai
B.Com -
University of Mumbai
HSC -
Maharashtra State Board
SSC -
Maharashtra State Board
Skills
- Loans operations
- Savings account management
- Deposit transactions
- Branch coordination
- AML/KYC awareness
- Regulatory compliance
- Cash handling
- Digital banking
- Customer support
Personal Information
- Title: BRANCH OPERATIONS MANAGER | BANKING OPERATIONS
- Availability: Notice Period: 3 months
Certification
- AML and KYC
- Digital Banking
- BCS I – [confirm full certificate name]
- NISM – Demat [confirm exact module name]
ADDITIONAL INFORMATION
- Title: BRANCH OPERATIONS MANAGER | BANKING OPERATIONS
- Availability: Notice Period: 3 months
Languages
Marathi
First Language
English
Upper Intermediate
B2
Hindi
Beginner
A1
Timeline
Branch Operations Manager
SARASWAT BANK
08.2010 - Current
MBA - Finance
University of Mumbai
B.Com -
University of Mumbai
HSC -
Maharashtra State Board
SSC -
Maharashtra State Board