Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Languages
Additional Information
Timeline
Generic
Mazhar Ali Ansari

Mazhar Ali Ansari

Telecom BSS/OSS Software Test Engineer
Noida

Summary

  • Consultant having 7.10 years of experience including experience in Software Testing (Manual Testing) of various web applications preferred in Telecom Domain.
  • Having experience in working on OSS/BSS Projects. Expertise in testing services for Mobile and fixed line customer including Residential and commercial both.
  • Experience in various CRM Order entry, Order Management, Dealer sales Portal, Order fulfillment, Billing system, My account, online charging system and Provisioning System.
  • Expertise in testing CRM-Netcracker, Citrix VDI, Seygen Gateway, APIGEE Gateway, Ericson OMS, Oracle UIM, CSG Billing system, Time warner cable Provisioning system, JBOSS OM, DU Dealer sells Portal, DU Eshop, Ericsson BSCS, Huawei's convergence billing system, Single -e-view Billing, Ericsson Charging system, HP service activator, Netcracker SDP, Ericson IN, Huawei CSDB, Huawei PCF and Middle ware Siebel EAI & DSL.
  • Sound knowledge of Billing, Mediation system and Rating and hands on over invoice generation by running command over server.
  • Expertise in data extraction and data update in SQL using Oracle Toad. Expertise in various testing technique-Functional, integration, Smoke, Sanity, Regression, UI, UAT, API testing and ad-hoc testing.
  • Hands-on experience in agile methodology & waterfall methodology. Proficient in test case design, test case execution, defect tracking management, Black Box testing and Web API testing using Soap UI and POSTMAN.
  • Resourceful, skilled in analyzing and solving problems.
  • A Good Team player with excellent communication skills

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Consultant

ATOS international.
04.2022 - Current
  • Delivered 4 ESIM critical project for client.
  • Made strong contribution of launch same in market before expected deadline.
  • Performed live test in Prod environment with Business.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients
  • Managed client relationships through regular check-ins and updates on project progress
  • Liaised with customers and management to better understand customer needs and recommend appropriate solutions
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results

Senior Software Quality Assurance Analyst

TELUS International.
11.2018 - 04.2022
  • Delivered new fiber future introduced for fixed line customer
  • Delivered migration of Bright house network/Time warner cable to Charter communication.
  • Contributed to product roadmaps by providing valuable feedback based on quality assurance findings
  • Supported customer success teams by addressing escalated technical issues promptly and professionally
  • Maintained up-to-date knowledge of industry trends, tools, and best practices in software quality assurance.

Education

Bachelors of Engineering - Electronica And Communication Engineering

Anna University
Chennai, India
01.2010 - 01.2014

Skills

Telecom BSS/OSS

HP-ALM 110/120

JIRA

UNIX

SOAP UI, POSTMAN

SQL

Ericsson BSCS, Ericsson OMSe

Ericsson Charging system (IN)

JBOSS OM, HPSA

Siebel CRM, Netcracker SDP

ESHOP, DUAPP, Selfcare, DSP

APIGEE, EAI, DSL

CSDB, PCF, OCS, AES

Oracle UIM, Oracle OMS

Functional Testing, Integration testing, API Testing, UAT Testing

Personal Information

  • Date of Birth: 09/01/1992
  • Gender: Male
  • Marital Status: Single

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Additional Information

Project 1-: ESIM activation from ESHOP using UAEPASS, Aug 2023-Apr 2024

Project 2-: Enable Crypto currency for DUAPP and Selfcare (My account), May 2023-Aug 2023

Project 3-: ESIM SWAP and ESIM Transfer, May 2023-Aug 2023

Project 4-: Apple Watch ESIM, Nov 2023-February 2023

Company: ATOS international.

Client: DU Telecom

Client Description:

Emirates Integrated Telecommunications Company commercially rebranded as du in February 2007, is one of the two main telecom operators in the United Arab Emirates. du offers fixed line, mobile telephony, internet, and digital television services across the UAE. It also provides carrier services, a data hub, internet exchange facilities and satellite service for broadcasters.


Roles and Responsibilities:

  • · Explore project requirements from FSD & SDD and user stories from JIRA.
  • · Reporting requirement vs application functional behavior report.
  • · Handle Test Planning call and deciding user story size.
  • · Test scenario identification and test case preparation.
  • · Prepare traceability matrix.
  • · Testing order creation by using ESHOP (E-commerce channel) / IPHONE / DUAPP/ Selfcare / DSP/ BSCS
  • · Testing order transactions using Middle ware APIGEE Gateway, DSL & EAI, JBOSS Order Management, CSDB/PCF/SM/AES network and HP service activator.
  • · Checking Provisioning of services and reflection in SDP Netcracker Provisioning system and reflection in all application-CRM, BSCS, My account, ESHOP and Dealer sales portal.
  • · API testing using Postman.
  • · Execute Functional, Regression Test Cycle and ad-hoc tests.
  • · Responsible to detect and report the defects in JIRA.
  • · Daily status reporting to the client.


Project 1-: Fiber to the Premises, November 2019-April 2022

Company: TELUS International

Client: Charter Communication

Client Description:

Charter Communications, Inc. is an American telecommunications company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states,[1] it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T U- verse/DirecTV.[3] It is the fifth largest telephone provider based upon residential subscriber line count.


Roles and Responsibilities:

  • · Explore project requirements and user stories from JIRA.
  • · Reporting requirement vs application functional behavior report.
  • · Handle Test Planning call and deciding user story size.
  • · Test scenario identification and test case preparation.
  • · Prepare traceability matrix.
  • · Testing for Voice & internet services end to end.
  • · Testing order creation by using CRM-Netcracker (ICOMS) and Citrix tool (CSG) where checking for Fiber configured location and service code/Plan.
  • · Testing order transactions using Seygen gateway and Ericson Order management tool.
  • · Checking Provisioning of internet and voice order in Time warner cable provisioning system (BPS) by calling API using Soap protocol.
  • · API testing using Soap UI.
  • · Execute Functional, Regression Test Cycle and ad-hoc tests.
  • · Responsible to detect and report the defects in ALM.
  • · Daily status reporting to the client. Monthly engagement report to the client

Timeline

Consultant

ATOS international.
04.2022 - Current

Senior Software Quality Assurance Analyst

TELUS International.
11.2018 - 04.2022

Bachelors of Engineering - Electronica And Communication Engineering

Anna University
01.2010 - 01.2014
Mazhar Ali AnsariTelecom BSS/OSS Software Test Engineer