M CHANDRAKANTH GOUD

• Managed daily branch sales operations, consistently achieving monthly business objectives

Achieved sales targets consistently

• Generated leads and converted prospects, significantly increasing small business loan product sales

• Maintained strong customer relationships, ensuring high service standards that enhanced customer satisfaction

• Coordinated with credit and operations teams for loan processing and documentation

• Prepared daily and monthly performance reports using MS Excel

• Developed strong communication, negotiation, and leadership skills

• Performed fiber pair testing and resolved low Rx issues to maintain network performance.

• Carried out rectification of fiber joint closures and old joint replacements (A2UG — Aerial to Underground

conversions).

• Conducted low insulation testing and rectification using OTDR equipment.

• Maintained day-to-day as-built updates in line with field changes and operational requirements.

• Identified new business opportunities and potential services to offer to prospective clients.

• Built and maintained strong relationships with business owners and customers to drive long-term partnerships.

• Delivered persuasive presentations on JustDial's offerings, converting business owners into registered

customers.

• Managed the full sales cycle including up-selling, cross-selling, and contract submissions.

• Provided solutions to customer queries and enhanced the overall user experience.

• Submitted daily performance reports to management ensuring transparency and accountability.