

Solution‑focused professional with a strong background in designing, implementing, and managing complex IT solutions, now specializing in Generative AI and multi‑agent applications. Experienced in building agentic systems such as Employee Performance Agents and Order Fulfillment Agents to streamline store operations. Actively contributed to proofs of concept in audio transcription, diarization, and sentiment analysis using Azure OpenAI models. Successfully implemented MCP server integration with natural language query tools, enabling secure and validated communication with PostgreSQL. Adept at collaborating with stakeholders to deliver tailored architectures, skilled in cloud services, software development, and integration, ensuring optimal performance, scalability, and enterprise impact.
Designed and delivered a multi-agent AI platform for retail operations — encompassing order fulfillment automation, KPI-driven employee performance management, NL-to-SQL querying, conversation intelligence, store maturity assessment, and a context-aware orchestrator built on MCP-standardized agent communication.
Project - Tata Digital Ltd.
Search optimisation, log sampling, Gmail ID hack, DDoS attack prevention, address module revamp, social login integration, customer referral journey, OfferShare journey, and email claim journey.
Project - Stichting Ingka Foundation.
User Access Module, Store Onboarding, and implemented BPMN using the Activity Framework.
Project - Coop Amba
Integration framework between the SAP system and the legacy system.
Project - Damodar Valley Corporation.
Integration of Employee Self Service (ESS), operation, and maintenance.