Md Azaz

•NMS Skill : NPT, SDH, Huawei, Tejas, , Alcatel (Nokia)

•Live troubleshooting

• Troubleshooting of SA & NSA cases.

• Incident management tool: Remedi

•Responsible for ensuring minimum trouble tickets and timely resolutions

•Link Shifting

•Create Trail and Tunnels

•such that the number of escalations is under control •Find RFO.

•ECI Software upgrade

•Trail Reroute/modification.

• Responsible for End to End Troubleshooting

• Loop apply & test

• Good Emailing Skills with knowledge of using Outlook.
• Follow the escalation process.
• Work closely to ensure that we deliver superior service and support to our customers.
• Good coordination skills among various teams.

● Generated network performance reports as prescribed.

● Implemented and communicated systems and procedures.

● Monitored network devices like SDH(Tejas,ZTE & Fibcom), DWDM(ZTE) using HP open view network node manager (NNM).

● Alarm Monitoring and Fault Rectification (ZTE , TEJAS , FIBCOM )

● Link connectivity and user labelling in Links.

• Open Tickets of faults

● Installation & Commissioning of various SDH/DWDM Product and Knowledge of various concepts of SDH and equipments like

● HUAWEI SDH & DWDM (OSN- 550, 1832X16, OSN6800, OSN8800,OSN9800 BSW 1600G)

● ECI (BG 20B, 30B, XDM 500, XDM100, XDM300, )

● Rectify all alarm of transmission equipment.

● Done local & NMS login of various mux as mentioned to monitor & clear of alarm & faults.

● Operation and Maintenance of CISCO Router (C7606, C7609 & ASR903)

● Operation and Maintenance of Huawei Router (ATN910)

● Implementing connectivity solutions for Small, Medium, and Enterprise customers.

● Testing of Multiplexer at different STM levels. Testing includes Tx power, Rx power, overload of various OTRs on different levels, SIM and SAM modules, alarms handling etc.

● Quality Of Service testing.(End-To-End Throughput testing).

● Performing Preventive Maintenance of all the Transmission Equipments (MUX & CISCO Router) at BTS and BSC location as per schedule.

● NMS visibility of Node & Stability Testing.

● Vodafone Idea Traffic shifting ECI to New Huawei Nodes.

● ATP of NODES./ Performing acceptance, analysis, test for customer.

● Initial Testing of Parameters like TX/Rx Optical Power, Overload, Sensitivity, Operation & Support and Linking Up with Uploading in NMS.

● Site Survey.

● Ensuring smooth operations and maintenance of the communication networks for providing operational support to communication Companies

IOS Up-gradation field support for CISCO & Huawei Router