MD DANISH KAMAL
Customer Executive
Ranchi
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
18
18
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Email executive for B2B customers
Concentrix
02.2022 - Current
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Senior chat representative
Concentrix
12.2019 - 05.2021
- Used to handle chats and mail for Axis Bank customers
Customer representative officer
Hinduja Global solutions
08.2017 - 12.2019
- Worked as customer relationship officer for non voice process for client Airtel
- Used to help customer via email mainly and sometimes call if required
Education
Matriculation - undefined
Dav Alok public school
Ranchi 01.2000 - 04.2010
Intermediate - undefined
Oxford public school
Ranchi 01.2010 - 04.2012
Graduation - undefined
Biju Pattnaik University of technology
01.2012 - 04.2017
Familybackground
Father- retired ex serviceman
Mother,- housewife
Sibling - 2
Currentlocation
Ranchi, Work from home
Personal Information
Date of Birth: 07/25/94
Certification
Learning data analytics by LinkedIn
Disclaimer
I hereby declare that all the information provided is true and correct to the best of my knowledge and I take full responsibility for its correctness.
Signature
Md Danish kamal
Timeline
Learning data analytics by LinkedIn
11-2024
Email executive for B2B customers
Concentrix
02.2022 - Current
Senior chat representative
Concentrix
12.2019 - 05.2021
Customer representative officer
Hinduja Global solutions
08.2017 - 12.2019
Graduation - undefined
Biju Pattnaik University of technology
01.2012 - 04.2017
Intermediate - undefined
Oxford public school
01.2010 - 04.2012
Matriculation - undefined
Dav Alok public school
01.2000 - 04.2010
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