Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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MD GHOUSE

MD GHOUSE

Transition Manager
Bangalore

Summary

Results-driven Transition Manager and Project Manager with over a decade of experience leading end-to-end project transitions, operational migrations, and business process improvements on a global scale. Proven ability to manage cross-functional stakeholders, ensure seamless knowledge transfer, and deliver projects within scope and on time. Skilled in stakeholder engagement, risk mitigation, process optimization, and change management. Adept at handling high-impact transitions in dynamic environments while exceeding client expectations. Specialties include Transition Management, Operations & Process Management, Consultative Sales & Client Relations, Strategic Planning & Key Account Management.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
5
5
Languages

Work History

Transition Manager

Accenture
10.2023 - Current
  • Successfully managed 6 project across different verticals (F&A (PTP, RTR & PC), Compliance and NGCO)
  • Applied problem-solving abilities to address unforeseen challenges that arose during the course of transition projects effectively.
  • Fostered a positive work environment by addressing employee concerns promptly and proactively managing resistance to change.
  • Identified potential risks and developed mitigation strategies to ensure smooth transitions with minimal impact on business continuity.
  • Streamlined transition processes by implementing effective project management methodologies and communication strategies.
  • Collaborated with stakeholders to define objectives, scope, and deliverables for each transition project.
  • Maintained detailed documentation of all transition-related activities for future reference and knowledge transfer purposes.
  • Led change management efforts by providing training, support, and guidance to affected employees throughout the transition process.

Transition Manager

Visionet Systems
01.2019 - 09.2023
  • Coordinate the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new processes or jobs into the 'business as usual' environment.
  • Comfortable leading discussions around support models and required deliverable.
  • Program/project managers to establish end-to-end project plan and approach and identify risks/issues.
  • Assists in the development of protocols for the transition of accounts to ensure customer satisfaction and meet service level agreements.
  • Ensuring that transitions are planned and carried out in a timely manner and within budget.
  • Take ownership of a customer's problem and seek to drive resolution without blame but ensuring improvement learning's are captured along the way.
  • Supports the quality management processes for Data center Connect Service through the creation and review of analytic to assess such mandates as overall adherence to Operational Level Agreements ‘OLA’ as well as Service Level Agreements ‘SLA’ as a measure of service standards against business and efficiency directives.
  • Spotting any transition-related issues and creating effective solutions to resolve them swiftly.

Underwriter

First Source Solution Pvt Ltd
01.2016 - 01.2018
  • Responsible for accuracy and timeliness of all work performed, including proper management of timelines and meeting deadlines as established.
  • Ability to meet production, quality and service standards along with providing direct coaching and feedback to ensure quality.
  • Capability of working in a fast-paced environment, under pressure and meet time-sensitive deadlines, all while maintaining a high level of professionalism.
  • Performing 4'c of Underwriting and analyze borrower is quality for mortgage.
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.

Associate

Tata Consultancy Services Limited
01.2014 - 01.2016
  • Worked as process associate for Origination process.
  • Being part of Pilot batch for new client for loan setup and PPR–Pre-Purchase review.
  • Received appreciation for being top on Production and Quality.
  • Promoted as Underwriter basis the performance.

Education

Bachelor of Business Management -

Vijayanagara Sri Krishnadevaraya University
Bellary, Karnataka
01.2011 - 01.2014

Skills

Transition Management

Project Management

Strategic Planning

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Certification

Lean Six Sigma Green Belt

Timeline

Lean Six Sigma Green Belt

11-2023

PMI- Agile Certified Practitioner

11-2023

Microsoft Azure Fundamentals

11-2023

Transition Manager

Accenture
10.2023 - Current

Transition Manager

Visionet Systems
01.2019 - 09.2023

Underwriter

First Source Solution Pvt Ltd
01.2016 - 01.2018

Associate

Tata Consultancy Services Limited
01.2014 - 01.2016

Bachelor of Business Management -

Vijayanagara Sri Krishnadevaraya University
01.2011 - 01.2014

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MD GHOUSETransition Manager