Md.Humza Hussain
Indore
Summary
Highly energetic assistant food and bevrage maneger with more than 8 years of experience working in hospitality industry. Successful background with mid-range hotels providing unforgettable service to visitors and guests.
Overview
10
10
years of professional experience
Work History
Assistant Food and Beverage Manager
Beyond Entertainment
12.2021 - Current
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
Restaurant Manager
House Of Malts
01.2020 - 11.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
F&B Captain
Hotel Sayaji
01.2018 - 01.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved guest issues quickly and notified supervisor immediately when problems escalated.
Food and Beverage Captain
Radisson Blu Hotel
10.2015 - 11.2017
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Maintained highest standards for beverage quality and service.
Job Trainee
Radisson Blu Hotel
02.2015 - 08.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Industrial Trainee
Radisson Blu Hotel
12.2013 - 03.2014
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Repaired, cleaned and maintained equipment.
Education
Bechelor Of Hotel Manegment - Food And Bevrage Service
IHMS
Indore09.2016
Higher Secondary (10+2) - PCM
Mp Board
Indore03.2013
Skills
- Menu Memorization
- Guest Relations
- Guest Satisfaction
- Leadership
- Event planing
- Quality Improvement Plans
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
Timeline
Assistant Food and Beverage Manager
Beyond Entertainment
12.2021 - Current
Restaurant Manager
House Of Malts
01.2020 - 11.2021
F&B Captain
Hotel Sayaji
01.2018 - 01.2020
Food and Beverage Captain
Radisson Blu Hotel
10.2015 - 11.2017
Job Trainee
Radisson Blu Hotel
02.2015 - 08.2015
Industrial Trainee
Radisson Blu Hotel
12.2013 - 03.2014
Bechelor Of Hotel Manegment - Food And Bevrage Service
IHMS
Higher Secondary (10+2) - PCM
Mp Board
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