Microsoft Excel
Md Masrikul Haque
Sales Officer
Chennai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Analytics position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Sales Officer
HDFC Bank Ltd
Chennai
02.2021 - Current
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Customer Relationship Officer
Bankbazaar.com
Chennai
11.2019 - 10.2020
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Worked with clients to address and respond to client and partnership management issues.
- Certified in Training Program of Product for conflict resolution.
- Completed opening and closing functions to meet operational needs.
Education
Bachelor of Technology - Civil Engineering Technology
Vel Tech Technical University
Chennai 07.2013 - 06.2017
Bachelor of Science - Science Education
M.S.T.D. Inter College Balrampur
Katihar 05.2011 - 07.2013
High School Diploma -
High School B Balrampur
Katihar 02.2010 - 03.2011
Skills
Product and service sales
Database Management
Operations
Goals and performance
Sales strategy
Product promotions
Data analysis
Lead Generation
Quality assurance understanding
Business development and planning
Software
Python
SQL
PowerBI
Interests
Browsing internet and News
Listening Musics
Additional Information
IBM Data analyst Professional certificate through Coursera:
1. Introduction to Data analytics
2. Data visualization and dashboard with Excel
3. Excel basics for data analysis
4. Python for data science
Timeline
Sales Officer
HDFC Bank Ltd
02.2021 - Current
Customer Relationship Officer
Bankbazaar.com
11.2019 - 10.2020
Bachelor of Technology - Civil Engineering Technology
Vel Tech Technical University
07.2013 - 06.2017
Bachelor of Science - Science Education
M.S.T.D. Inter College Balrampur
05.2011 - 07.2013
High School Diploma -
High School B Balrampur
02.2010 - 03.2011