Microsoft Excel
Md Masrikul Haque
Sales Officer
Chennai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Analytics position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Sales Officer
HDFC Bank Ltd
Chennai
02.2021 - Current
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Customer Relationship Officer
Bankbazaar.com
Chennai
11.2019 - 10.2020
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Worked with clients to address and respond to client and partnership management issues.
- Certified in Training Program of Product for conflict resolution.
- Completed opening and closing functions to meet operational needs.
Education
Bachelor of Technology - Civil Engineering Technology
Vel Tech Technical University
Chennai 07.2013 - 06.2017
Bachelor of Science - Science Education
M.S.T.D. Inter College Balrampur
Katihar 05.2011 - 07.2013
High School Diploma -
High School B Balrampur
Katihar 02.2010 - 03.2011
Skills
Product and service sales
Software
Python
SQL
PowerBI
Interests
Browsing internet and News
Listening Musics
Additional Information
IBM Data analyst Professional certificate through Coursera:
1. Introduction to Data analytics
2. Data visualization and dashboard with Excel
3. Excel basics for data analysis
4. Python for data science
Timeline
Sales Officer
HDFC Bank Ltd
02.2021 - Current
Customer Relationship Officer
Bankbazaar.com
11.2019 - 10.2020
Bachelor of Technology - Civil Engineering Technology
Vel Tech Technical University
07.2013 - 06.2017
Bachelor of Science - Science Education
M.S.T.D. Inter College Balrampur
05.2011 - 07.2013
High School Diploma -
High School B Balrampur
02.2010 - 03.2011
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