Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Declaration
Timeline
Generic

Md Yunus Ansari

New Delhi

Summary

A highly skilled Arabic Language Expert with 3+ years of experience in content review. Demonstrated expertise in reviewing and managing content moderation processes in both Arabic and English to ensure compliance with safety guidelines. Proven ability to research, analyze and improve content quality. Seeking a challenging opportunity to leverage language skills and process improvement capabilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Quality Analyst (Arabic)

Accenture
Gurugram
07.2024 - Current
  • Managing quality assurance for Arabic language content review processes, ensuring compliance with safety standards, legal regulations, and company guidelines.
  • Providing constructive feedback and guidance to content moderators, enhancing the overall quality of reviewed content.
  • Monitoring KPIs, including content error rates, to drive continuous improvement in processes and quality control.
  • Collaborating with cross-functional teams to improve review processes and implement best practices.
  • Conducting root cause analysis to identify patterns and areas for improvement, reducing error rates.

Trust and Safety Analyst (Arabic)

Accenture
Gurugram
05.2021 - 07.2024
  • Ensured the safety and functionality of online platforms that rely on user-generated content.
  • Assessed and reviewed large amounts of textual, visual, and audio data to judge whether materials comply with company policies.
  • Maintained high-quality standards by identifying and addressing inappropriate, offensive, or misleading content.
  • Maintained detailed records of moderation activities and produced regular reports on content trends and moderation metrics.

Education

Master of Arts - Arabic

Jawaharlal Nehru University
New Delhi
11-2020

Bachelor of Arts - Arabic

Jawaharlal Nehru University
New Delhi
07-2018

12th -

Bihar State Madrasa Education Board
Patna
07-2011

10th -

Bihar State Madrasa Education Board
Patna
07-2009

Skills

  • Strong Analytical and Problem-Solving Skills: Break down of complex problems, Data analysis, Key patterns identification
  • Attention to Detail: Thorough review and examination of tasks
  • Content Review: Trust and Safety, Moderation, Compliance
  • Quality Assurance: Content Auditing, KPI Monitoring, Root Cause Analysis
  • Communication & Collaboration: Cross-functional Collaboration, Training and Mentoring Teams
  • Technical proficiency: Ms Word, Ms Excel, Ms PowerPoint, Google Sheets

Languages

Urdu
First Language
Hindi
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
English
Proficient (C2)
C2

Affiliations

  • Reading and journaling
  • Learning new languages
  • Listening to songs
  • watching movies

Accomplishments

  • At the university, I topped the college twice consecutively and received a merit scholarship. I also secured second prize in an essay writing competition.
  • At work, I was promoted within a year for outperforming my colleagues by exceeding assigned targets and achieving all quality parameters.
  • Additionally, I was promoted to a QA role for my consistent performance and for giving insights into process improvement.

Certification

  • Ms Office, Web Designing, Audio & Video Editing
  • Work Ethics and Compliance
  • Cybersecurity, Automation, Cloud Computing, and AI

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.

                                                                                                                                Md Yunus Ansari

Timeline

Quality Analyst (Arabic)

Accenture
07.2024 - Current

Trust and Safety Analyst (Arabic)

Accenture
05.2021 - 07.2024

Master of Arts - Arabic

Jawaharlal Nehru University

Bachelor of Arts - Arabic

Jawaharlal Nehru University

12th -

Bihar State Madrasa Education Board

10th -

Bihar State Madrasa Education Board
Md Yunus Ansari