Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Interests
Timeline
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Anshu Sharma

Anshu Sharma

Project Coordinator
New Delhi

Summary

Resourceful IT Project Coordinator with 4 years of experience successfully managing and delivering projects on time and within budget. Expertise in coordinating cross-functional teams and enhancing communication between stakeholders, ensuring seamless collaboration throughout the project lifecycle. Proven track record in delivering results and dedicated to achieving excellence in every project undertaken.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Project Coordinator

SITA
08.2024 - Current
  • Ensured timely delivery of projects for high-profile clients, such as Emirates and American Airlines, by effectively managing deadlines and optimizing workflows.
  • Oversaw multiple projects from initiation to completion, prioritizing tasks, and delegating assignments to ensure efficient progress.
  • Developed detailed project plans that outlined project scopes, timelines, deliverables, and milestones to meet client expectations.

IT Project Coordinator

British Telecom
02.2022 - 08.2024
  • Facilitated effective communication among cross-functional teams, stakeholders, and vendors to ensure timely project completion and address any troubleshooting needs.
  • Managed project timelines, budgets, and resources efficiently, leading to the successful completion of multiple concurrent projects.
  • Conducted comprehensive network assessments and provided strategic recommendations for enhancements and upgrades to support business growth and continuity.

Technical Support Engineer

Teleperformance
01.2020 - 02.2021
  • Delivered timely and effective technical support to customers through phone, email, and chat, achieving a customer satisfaction rating of 95%
  • Resolved hardware and software issues, including troubleshooting network connectivity problems, and configuring systems for optimal performance
  • Collaborated with cross-functional teams to escalate complex technical issues, ensuring prompt resolution for customers.

IT Project Coordinator

AP Telecommunication Pvt Ltd
01.2020 - 02.2021
  • Coordinated and managed various IT projects from conception to completion, ensuring adherence to timelines and budgets.
  • Developed project plans, identified, and communicated project goals, tasks, status, and timelines to team members and stakeholders.
  • Conducted regular project status meetings to track progress, identify issues, and implement changes to achieve project goals.

Education

MBA - Pursuing General MBA

International University of Applied Science
Berlin, Germany
04.2001 -

Bachelor’s In Technology - Electrical Engineering

Punjab Technical University
Punjab
04.2001 -

Diploma - Electrical Engineering

Punjab State Board Of Technical Education
Punjab
04.2001 -

Skills

Project Management Methodologies (Agile, Scrum, Prince2, PMBOK)

Certification

Lean Six Sigma Black Belt, Axelos, #37682

Accomplishments

  • Awarded as Star Performer in a team of 310 for Delivering urgent queries of the stakeholder during tenor at BT.
  • Gold Medal Inter College cricket tournament.
  • Active participation in various sports and cultural activities.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Project Management

Timeline

Project Coordinator

SITA
08.2024 - Current
Prince2 Foundation, Axelos and PeopleCert, #GR656327909AL
06-2024
Lean Six Sigma Black Belt, Axelos, #37682
04-2024

IT Project Coordinator

British Telecom
02.2022 - 08.2024

IT Project Coordinator

AP Telecommunication Pvt Ltd
01.2020 - 02.2021

Technical Support Engineer

Teleperformance
01.2020 - 02.2021

MBA - Pursuing General MBA

International University of Applied Science
04.2001 -

Bachelor’s In Technology - Electrical Engineering

Punjab Technical University
04.2001 -

Diploma - Electrical Engineering

Punjab State Board Of Technical Education
04.2001 -

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