Hi, I’m
MEDI SAI SASEDER
Overview
10
years of professional experience
1
Language
Work History
Embee Software Pvt Ltd
Program Manager, Customer Success
05.2017 - Current
Job overview
- SaaS Evangelist | Digital Transformation Bengaluru
Quadra Systems .Net India Pvt Ltd
Cloud Solution Specialist
07.2016 - 05.2017
Job overview
- Helping customers on adopting Microsoft Cloud Technologies
- Understanding current IT Infrastructure and articulate solution to maximize returns
- Develop business case of customer & deliver POC's
- Post deployment support & relationship management
- Act as trusted solution advisor to key stake holders & Business decision makers (CXO's)
HCL TC, Microsoft University
Product PreSales Intern
04.2016 - 06.2016
Serco Global Services
Consultant
09.2014 - 09.2015
Sutherland Global Services
Consultant
09.2013 - 03.2014
Education
Vaishnavi Institute of Technology (JNTUA)
Bachelor of Technology
E.E.E from Electrical & Electronics Engineering
D.O.B
Skills
Technical ConsultationUnderstand Business & Align ProductBuild Scope of Work – Microsoft 365 workloadsRespond to RFI/RFPIdentify pain points of customers and address with product capabilitiesOperations, Recruiting/Staffing, Project ManagementStakeholder & Risk Management Customer Success EngagementsRole BriefProviding Pre-Sales Technical support to the Sales functionAttending client meetings to ascertain technical requirementsPOCs/designs/drawings/proposals to demonstrate the functionality and technical conceptArticulate and differentiate the value of Microsoft’s Software as a Service (SaaS) – Microsoft 365 to enterprise and mid-market clientsLeverage in-depth functional knowledge to deliver differentiated custom solutions to key decision makers to address their business pain points and needsBuild RFI, RFPs, SOW & manage Customer's onboarding, adoption, and expansion across a range of Microsoft SaaS based ProductsConduct effective requirements gathering to clearly identify customer problemsBuild and deliver compelling demonstrations of the Microsoft SaaS productsArticulate the value of Microsoft SaaS solutions to a variety of audiencesLifelong learning and consistent Skill earningEvangelize a refreshing user experience on the Microsoft platformBuild and manage Customer Success Plans to achieve business objectives with SaaS ProductsEnsure timely and successful on-boarding, enablement, to help realize the value of our partnership and offeringsMaintain customer satisfaction by engaging the right teams, removing roadblocks, and influencing product roadmaps in support of our existing customersEnsure customer needs and challenges are communicated and understood by Executives and functional teamsWork closely with sales, marketing, product management, and data analytics teams to drive customer adoption & satisfactionBuild Success Stories, Customer Testimonials, Company Success StoriesWork with executive leadership & other stakeholders in the Business Unit for Planning & Driving businessOBJECTIVEOverall, 7 & half Years of rich experience with 5 Years in Solutions Architecting, Adoption, Implementation, Migration, Deployment & Pre-Sales & 2 Years of Experience in Supporting Roles Enthusiastic, Business & result oriented No time bounding’s & would love to work flexiblyWith deep insights & OEM Connect, scaled “Embee” from position 9 to position 2 in FRP Status in PAN India Played a primary role in managing the entire country for COVID-19 EDU Business engagement Set the process on scale, created SOP’s & Documents needed rapidly, Energized the team with motivation in collaboration platformEmbee stood as #1 Partner in India to accelerate COVID19 Business on EDU Segment out of 1,04,000 partnersKey AchievementsBuilt Own IP’s in PowerAppsBuilt a Dashboard which is sold for 23 clients for on an avg of 3 Lakhs eachCERTIFICATIONSMicrosoft Office 365 Certified, MCSA, 70-347Microsoft Certified TrainerCertified in MS-700, MS-900Business English certified by PearsonDigital Transformation Course certified (Microsoft)PMP Certification (In-Progress) from Simplilearn
Timeline
Program Manager, Customer Success
Embee Software Pvt Ltd
05.2017 - Current
Cloud Solution Specialist
Quadra Systems .Net India Pvt Ltd
07.2016 - 05.2017
Product PreSales Intern
HCL TC, Microsoft University
04.2016 - 06.2016
Consultant
Serco Global Services
09.2014 - 09.2015
Consultant
Sutherland Global Services
09.2013 - 03.2014
Vaishnavi Institute of Technology (JNTUA)
Bachelor of Technology
E.E.E from Electrical & Electronics Engineering
D.O.B
05.1992