Meena T
Chennai
Summary
Subject matter expert with 6.5 years of experience in EPIC application support, specializing in healthcare enrolment, billing, claims adjudication, and medical documentation. Proven track record of enhancing user experience and reducing downtime through effective support and system optimizations. Committed to leveraging skills for both personal and organizational growth in a dynamic environment. In-depth senior analyst with sound knowledge of various software. Expertise in client management, data analysis, data modeling and client relationship management. Several years of experience in industry.
Overview
6
6
years of professional experience
Work History
Packaged App Development Senior Analyst
Accenture Solutions Private Limited
Chennai, India
08.2023 - Current
- Delivered comprehensive support for Electronic Health Record (EHR) systems across California, Colorado, Washington, Northwest, and Hawaii.
- Executed order corrections and managed secure chat groups to improve communication between physicians and nurses.
- Configured procedures, replacers, and components to enhance clinical workflows.
- Verified patient eligibility and updated visit types within system definitions.
- Managed department-specific settings while performing in-basket cleanup.
- Maintained category lists and designed results routing schemes to optimize information flow.
Senior Associate – Trans Processing
Sutherland Global Healthcare Solutions
Chennai
07.2019 - 07.2023
- Managed Provider Data Management (PDM): enroled, updated, and disenrollment providers per regulations.
- Processed claims adjudication of member and provider claims according to policy guidelines.
- Ensured compliance with legal and insurance regulations.
- Prepared reports, handled audits, and supported team in achieving quality and productivity goals.
- Delivered quality customer service, responding to inquiries and resolving operational issues.
Education
Bachelor - Computer Application
Hindustan University
01.2018
Higher Secondary - undefined
Kumara Raja Muthaiah Higher Secondary School
01.2015
SSLC - undefined
Avvai Home T.V.R Girls Higher Secondary School
01.2013
Skills
- EPIC application support
- Enrolment and billing operations
- Claims adjudication and processing
- Elegant Team Player
- Smart Worker
- Quick learner
- Proactive with a positive learning attitude
- Microsoft office applications
- Skill Building
- Strategic Planning
- Quality Assurance
- Employee Relations
- Clear Communication
- Decision-Making
- Verbal and Written Communication
- Critical Thinking
- Documentation and Recordkeeping
PERSONAL DETAILS
English and Tamil
CORE COMPETENCIES
- Enrolment & Billing
- Payer Claims adjudication
- Inventory management
- Requirement Gathering
- Analysing & Investigating
- Medical Management/Terminology
- Principles, Regulations & Practices
- Troubleshooting & Problem Solving
- Reports & Documentations
- Leadership Skills
- Team Management
- Client Relationship Management
Disclaimer
I hereby declare that the above-mentioned information is true up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Regards, T. Meena
Timeline
Packaged App Development Senior Analyst
Accenture Solutions Private Limited
08.2023 - Current
Senior Associate – Trans Processing
Sutherland Global Healthcare Solutions
07.2019 - 07.2023
Higher Secondary - undefined
Kumara Raja Muthaiah Higher Secondary School
SSLC - undefined
Avvai Home T.V.R Girls Higher Secondary School
Bachelor - Computer Application
Hindustan University