Meena Kaira
New Delhi
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Assistant Manager of Operation
Global Excellence Group (LION SERVIECS LTD.)
07.2021 - Current
- Direct reporting to AVP and CEO as an EA
- Administrative Support
- Data Management
- Internal & External Follow ups
- Strategic Management
- CRM Team Handling
- Surveillance team reporting
- Project Operations Management
- Prioritizing and responding to emails
- Answering and returning phone calls
- Organizing documents
- Maintaining records
- Taking notes at meetings and any other administrative tasks
- Handling Operation department of (11 Sites)
- Follow up for billing, outstanding
- Coordination with team
- Making the presentation on Weekly basis.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
Senior Executive of Sales / Operation
Easemytrip Ltd (Dubai Arrivals)
07.2018 - 03.2021
- Handling B2B and B2C Query
- Hotel contracting
- Packages for sales
- Packages for Advertisement
- Group Queries.
Operations Executive (International)
D.Paul's Travel & Tours Ltd. New Delhi
07.2014 - 03.2018
- Preparing the Group Series every year with coordination of our Team
- Book Hotel Accommodation from online site and direct by hotel Site
- Arrange Transportation and preparing movement Sheet
- Check Invoices of Hotel, Transporters and Restaurants
- Follow-up of hotel deadline
- Plan and make package of group and FIT
- Responsible for running MIS reports.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
Education
Delhi University
Delhi, India07.2013
Skills
- Fast learner and independent with strong leadership and critical thinking skill
- Comprehensive understanding of how to manage work
- Good Knowledge in MIS
- Excel
- Power point
- Fast learner
- Dealing with clients
- Good Communication
- Training and mentoring
- Scheduling Coordination
- Performance Analysis
- Project Management
- Operations Management
- Customer Engagement
- Compliance Monitoring
- Process Improvement
- Operational planning
- Customer Relations
- P&L Management
- Quality Assurance
Languages
Hindi
English
Personal Information
- Father's Name: Daulat Singh Bisht
- Title: Assistant Manager of Operation
- Date of Birth: 04/10/90
- Gender: Female
- Nationality: Indian
Hobbies and Interests
- Travelling
- Listening & Singing Music
- Dance
Disclaimer
I hereby declare that the particulars furnished above are true, correct, and complete in best of my knowledge and belief.
Timeline
Assistant Manager of Operation
Global Excellence Group (LION SERVIECS LTD.)
07.2021 - Current
Senior Executive of Sales / Operation
Easemytrip Ltd (Dubai Arrivals)
07.2018 - 03.2021
Operations Executive (International)
D.Paul's Travel & Tours Ltd. New Delhi
07.2014 - 03.2018
Delhi University
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