MRS. MEENA SASIKUMAR
Chennai,TN
Summary
Organized Administrative Coordinator known for high productivity and efficient task completion. Specialize in time management, office administration, and project coordination. Excel in communication, problem-solving, and adaptability to ensure smooth office operations and support organizational goals. Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
6
6
years of professional experience
Work History
ARS STEELS & ALLOY INTERNATIONAL PVT.LTD
CHENNAI
03.2023 - 04.2024
- Managed confidential employee and company documents, ensuring they are securely stored and handled.
- Processed invoices from vendors in a timely manner according to company policies.
- Compiled data from multiple sources into spreadsheets or databases for analysis.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Managed incoming mail distribution and outgoing courier services.
- Organized office supplies inventory and placed orders when necessary.
- Organized and maintained filing systems for sensitive documents.
- Coordinated scheduling and logistics for executive meetings and company events, ensuring seamless execution.
- Coordinated internal meetings, including scheduling, logistics, and catering.
Administrative Executive
PROMEDIA TRADING PVT LTD
CHENNAI
01.2020 - 01.2022
- Answered and routed phone calls and emails, always maintaining confidentiality.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Coordinated project activities among multiple departments; tracked progress towards goals and deadlines.
- Delivered optimal administrative, customer service and case management support.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Researched and prepared information for presentations to high-level executives.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Maintained confidential files related to personnel matters and sensitive business information.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Organized and maintained executive calendar of appointments, meetings, conferences and travel itineraries.
- Prepared invoices and drafted memos for executives.
- Identified and solved problems to enhance management and business direction.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Customer Care Executive
KUN HYUNDAI
CHENNAI
08.2018 - 11.2019
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Maintained high satisfaction score by consistently resolving first-call issues.
- Maintained accurate records of customer interactions, transactions, comments and complaints.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Arts - CORPORATE ECONOMICS
WOMEN'S CHRISTIAN COLLEGE
CHENNAI05-2018
Skills
- Account Reconciliation Expertise
- Travel arrangements coordination
- Information requests
- Microsoft Access
- Microsoft Excel
- Operation recommendations
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
ARS STEELS & ALLOY INTERNATIONAL PVT.LTD
03.2023 - 04.2024
Administrative Executive
PROMEDIA TRADING PVT LTD
01.2020 - 01.2022
Customer Care Executive
KUN HYUNDAI
08.2018 - 11.2019
Bachelor of Arts - CORPORATE ECONOMICS
WOMEN'S CHRISTIAN COLLEGE
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