Meena Thapa

• Reviewed team output in Yardi for accuracy and compliance with client guidelines.
• Led a team of reviewers and analysts, offering guidance and performance feedback.
• Ensured adherence to client-specific guidelines and industry best practices.
• Collaborated with stakeholders to resolve discrepancies and enhance processes.
• Prepared and maintained Standard Operating Procedures (SOPs) for consistent workflows.
• Developed checklists to ensure team compliance with established guidelines.
• Coordinated with clients to address queries, provide updates, and facilitate project execution.
• Trained team members on Yardi systems and accounting processes to improve proficiency.

• Developed process to detect mismatches between pass-thru costs and revenues at merchant level.

Reviewed profitability of bundled pricing to identify unprofitable outlets.

Collaborated with relevant teams to report and rectify process breaks, minimizing organizational exposure.

Provided analytical insights to support pricing decisions and strategic initiatives.

Identified root causes of billing inaccuracies and coordinated corrective actions with respective teams.

Created forecasting dashboards to analyze revenue variance and industry trends for senior management review.

Partnered with technology teams to enhance automated reconciliation scripts, ensuring code reliability.

Updated standard operating procedures based on improvements to reconciliation tools and processes.

Executed reconciliation of custodian NAV with BFM, researching discrepancies in values.

Performed asset reconciliation and coded exceptions for communication with banks.

Managed client servicing activities through custody asset reconciliation.

Downloaded various custodian reports and statements from NTRS, JPMC, SSB, BONY, and MELLON.

Resolved unsettled trades by conducting detailed reconciliations.

Reconciled prepayment, direct debit, and credit card vendors to ensure accuracy.

Developed monthly dashboards and forecasting reports including SLA metrics and visual data representations.

Collaborated with internal and external parties to identify and resolve discrepancies efficiently.

Managed Common Area Maintenance billing for diverse portfolios efficiently.

Executed year-end billing for Common Area Maintenance across Developers Diversified Realty Corporation portfolio.

Compared expenses against JD Edwards reports and source documents provided by clients.

Prepared invoices for Common Area Maintenance expenses, insurance, and real estate taxes.