MEENU PRASAD
IT Professional
Bengaluru,KA
Summary
12+ years of IT experience in Product management, Production support and Java Programming. Organizing and leading regular contact with key clients. Communication of status on priority tasks, projects, new products and functionality, service delivery metrics etc. Organize and lead regular contact with key clients. Communicate status on priority tasks, projects, new products and functionality, service delivery metrics etc. Responsible for scoping clients requirements regarding product offerings and articulating the demand/timelines/issues/concerns into team. Accountable for identifying and delivering productivity opportunities. Responsible for maintaining and developing key documentation. Maintaining backlog. Strong troubleshooting and problem-solving skills with good Analytical abilities. Active involvement in all phases of Software Development Life Cycle including requirement gathering, analysis, design, coding, testing and debug solutions adhering to functional and technical documents. Product Manager with a developer background passionate about solving customer problems. Experience in Order Management space from understanding customer journeys and pain points to defining product vision and roadmaps by collaborating with key stakeholders and the engineering team. Self-motivated and always looking for opportunities to expand my skill set. Expertise in Agile SDLC and a Certified Scrum Product Owner (CSPO).
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Software engineer (Product Owner/Technical Program manager)
Dell Technologies
07.2022 - Current
- Industry Experience:
- Dell Technologies Project:
- Product owner for Data Quality tool and OEP Platform July’22 -till now
- GOSS Data Quality(GDQ) Tool is a platform which is built to provide the quality data for real time order information to interlocks
- In GDQ , Order Data Quality is basically used to identify quality issues in any kind of data and incorporating a process to investigate , prioritize and resolve, these creates a more efficient and accurate data.
- Data quality assures to deliver quality data to end user.
- OEP is visibility platform to provide consistent, accurate and timely order status and visibility across all order status clients.
- Responsibilities:
- As a product manager i was taking care of Order Management space from understanding customer journeys and pain points to defining product vision and roadmaps by collaborating with key stakeholders and the engineering team. Self-motivated and always looking for opportunities to expand my skill set. Expertise in Agile SDLC and a Certified Scrum Product Owner (CSPO).
- Environment: JIRA, TFS, Miro, Figma.
- Environment: JIRA, TFS, Miro, Figma.
Senior Analysts
Dell Technologies
01.2021 - 06.2022
- GOSS/GOV/OEP – Order Experience July’19 -July’22
- GOSS is a service which is built to provide the real time order information.
- Consolidate data sources to single centralized order store (GOSS) for Dell Orders to serve GOV userbase.
- To provide consistent, accurate and timely order status and visibility across all order status clients.
- Responsibilities:
- Maintenance and support work.
- Troubleshoot cases/ issues as necessary to determine root causes.
- Provide RCA and solution.
- Daily Monitoring activities.
- Environment: Java, Linux, Oracle , Service Now Tool, Postman, Soap.
- Environment: Java, Linux, Oracle , Service Now Tool, Postman, Soap.
Senior Consultant
Datamatics
07.2019 - 01.2021
- GOSS/GOV/OEP – Order Experience July’19 -July’22
- GOSS is a service which is built to provide the real time order information.
- Consolidate data sources to single centralized order store (GOSS) for Dell Orders to serve GOV userbase.
- To provide consistent, accurate and timely order status and visibility across all order status clients.
- Responsibilities:
- Maintenance and support work.
- Troubleshoot cases/ issues as necessary to determine root causes.
- Provide RCA and solution.
- Daily Monitoring activities.
- Environment: Java, Linux, Oracle , Service Now Tool, Postman, Soap.
- Environment: Java, Linux, Oracle , Service Now Tool, Postman, Soap.
Senior Software Engineer
Unish Corporation
08.2013 - 10.2016
- Unish at Cisco Systems Project:
- CSTG – Smart Services- CSET Aug ’13-Oct 16
- CSET (Cisco Smart Enabled TAC) project initiative is to integrate Smart Data available through various smart services applications. Customer network information will be collected and processed by smart services applications for various data domains. The goal is to provide clean/normalized interfaces to conceal various smart data sources for CSOne consumption.
- The main goal of this system is to deliver latest smart data that has been collected by smart services collectors from various customer networks.
- Responsibilities:
- Maintenance and support work.
- Troubleshoot cases/ issues as necessary to determine root causes.
- Provide RCA and solution.
- Unit and Integration testing at Development side.
- Monitoring activities in JVM Client.
- Client: Cisco Systems.
- Environment: Java, Linux, Oracle and BMC Remedy Tool, WebService(rest Client), CSOne.
- Client: Cisco Systems.
- Environment: Java, Linux, Oracle and BMC Remedy Tool, WebService(rest Client), CSOne.
Senior Software Engineer
ISTS InfoTech(Clear2Pay) (P) Ltd.
08.2008 - 04.2012
- ISTS(ClearToPay) Projects:
- Blackhawk Tracs Production (ISTS Inc) Jan’11 to April ‘12
- TRACS stands for Transactional Reconciliation Accounting Clearing Settlement.
- Tracs is the system which helps BHN (Black Hawk Network) to handle the business transaction between BHN and its various partners say Card Partner, Retail Alliance Partner etc.
- TRACS is getting data from various sources like B24 (Base 24), Acquiring Switch, Paygo and BParco etc. TRACS is an enhanced version of FSS (Fast Cash Settlement System) which was developed and maintained by I2C Inc. team. TRACS is pulling business data from MDM (Master Data Management) on daily basis using web service calls.
- Responsibilities:
- Work with team to understand requirement analysis.
- Troubleshoot job issues as necessary to determine root causes.
- Monitoring the jobs activities in Tidal Client.
- Client: Blackhawk Network.
- Environment: Java5.0, JBOSS 4.2.2 GA, Linux, DB2 and Tidal, Data stage Director, Narrowcast Micro strategy tool.
- Client: Blackhawk Network.
- Environment: Java5.0, JBOSS 4.2.2 GA, Linux, DB2 and Tidal, Data stage Director, Narrowcast Micro strategy tool.
Senior Software Engineer
ISTS InfoTech
08.2008 - 04.2012
- ISTS(ClearToPay) Projects:
- Blackhawk EDW Production (ISTS Inc) Jan’11 to April ‘12
- EDW is the system which helps BHN (Black Hawk Network) to do Data Warehousing.
- EDW is getting data from various sources like PayGo, TRACS, IMS, Galileo, and eFunds, Bliss, MDM and Lawson etc. DataStage is the tool used by BHN to do ETL (Extraction, Transformation and Loading) operations.
- Data Stage is a comprehensive tool for the fast, easy creation and maintenance of data marts and data warehouses. It provides the tools you need to build, manage, and expand them.
- Responsibilities:
- Work in team to understand requirement analysis.
- Troubleshoot job issues as necessary to determine root causes.
- Monitoring the jobs activities in Tidal Client and Microstrategy tool.
- Client: Blackhawk Networks.
- Environment: Java5.0, JBOSS 4.2.2 GA, Linux, DB2 and Tidal, Data stage Director, Narrowcast Micro strategy tool.
- Client: Blackhawk Networks.
- Environment: Java5.0, JBOSS 4.2.2 GA, Linux, DB2 and Tidal, Data stage Director, Narrowcast Micro strategy tool.
Senior Software Engineer
ISTS InfoTech
08.2008 - 04.2012
- Webpos Internationalization(ISTS Inc) June’10 to Jan’11
- Company: ISTS InfoTech
- Client: Blackhawk Network, USA.
- Description:
- This Portal allows user to create a user and associated retailer and store to perform transaction on cards and then also can view the reports.
- BHN is in the process of migrating WebPOS and PIB from Safeway to BHN datacenter. WebPOS also add functionality like Merchant, Store and some reports setup is now controlled through another system (BOSS/TRACS/MDM) and WebPOS accesses it through services. Internationalization has been done.
- Responsibilities:
- Understanding and requirement analysis of code as well as UI changes.
- Worked in a team in merging of admin and merchant portal.
- Code review, Unit testing and integration of the screens and classes before every release of the software.
- Did performance tuning in various functionalities to retrieve data from web service.
- Basically involved with Internationalization of the project.
- Identified and designed the schema to represent the screen definitions.
- Client: Blackhawk Networks
- Environment: Java5.0, J2EE2.1.4, JDBC, DAO, XML, JSP, JavaScript, Struts1.3, JSP and JBOSS 4.2.2 GA and DB2, restful web services, Collections, Multithreading.
- Client: Blackhawk Networks
- Environment: Java5.0, J2EE2.1.4, JDBC, DAO, XML, JSP, JavaScript, Struts1.3, JSP and JBOSS 4.2.2 GA and DB2, restful web services, Collections, Multithreading.
Developer
ISTS Inc.
07.2009 - 06.2010
- KargoCard Admin Portal (ISTS Inc.) July ’09 to June’10
- KargoCard Ltd. is a leading gift card processor company in Asia enabling retailers to offer comprehensive gift card, loyalty and incentive program to their customers.
- They wanted to have a Admin Portal System which should be able to provide the web based interface for the set up of various entities like Acquirer, Merchants and there Stores, Terminals, Card program and some configuration mapping setup with various financial reports and searches.
- Environment: Apache OFBiz framework, Java
- Role: Developer
- Client: KargoCard
- Environment: Apache OFBiz framework, Java
- Role: Developer
- Client: KargoCard
Developer
ISTS Inc.
01.2009 - 07.2009
- Sherpa-Sequoia (ISTS Inc.) Jan’09 to July ’09
- Description:
- SCS is a GUI base store management system, to have the records of all the data been sold, have ordered, and present stock in the store, with the customer history and requirements of the item called by the customers.
- The communication of the data to represent at UI is XML communication using Socket/Web services.
- Environment: Java/J2EE, JSP, JBoss, Struts, Ajax, Castor, Collections, Multithreading.
- Role: Developer
- Client: Blackhawk Networks
- Responsibilities:
- Designed and developed user interface screens using Struts components.
- Involved in developing complete Organizer module.
- Environment: Java/J2EE, JSP, JBoss, Struts, Ajax, Castor, Collections, Multithreading.
- Role: Developer
- Client: Blackhawk Networks
Developer
ISTS Inc.
08.2008 - 01.2009
- PPI StandIn (ISTS Inc.) Aug’08 to Jan’09
- Description:
- Develop Stand-In Module, to provide transaction authorization in the event of an internal payment application issue or the inability of a partner gateway to process transactions. The system will support delayed authorization of transactions when internal and/or external systems are restored. Further the system will support metadata driven controls for liability, limits and operational risk.
- Payment Processing Inc is a payment gateway system. They want to develop a system name SAF (Store and forward).The basic idea behind the project is to receive the real time transaction and performs velocity checks and store the transaction in database when the Payment processor are down. And when the processors up these transactions sends to payment processors for processing. There are two modules .One of them is Admin module and other is Host (core) module.
- Client: Blackhawk Networks
- Environment: Java/J2EE, Struts, Collections, Multithreading,JSP, JDBC, XML, JBoss
- Role: Developer
- Responsibilities:
- Involved in the requirement analysis for the development of the application.
- The complete web interface is developed using JSP. Developed the test cases at functional level for the modules.
- Client: Blackhawk Networks
- Environment: Java/J2EE, Struts, Collections, Multithreading,JSP, JDBC, XML, JBoss
- Role: Developer
Trainee
ISTS Inc.
02.2008 - 08.2008
- Trainee, Library Management System (ISTS Inc.) Feb’08 to Aug’08
- Online Library Management System (Febrary2008– August2008) The Library Management System is an online application for assisting a librarian in managing a book library in an organization. The system provides basic set of features to add/update members, add/update books, search for books and manage check-in/check-out processes.
- Environment: Java/J2EE, Servlet, JSP, JBoss.
- Environment: Java/J2EE, Servlet, JSP, JBoss.
Education
MCA -
HIMT College
B.C.A - undefined
Visva Bharati University
I.Sc. - undefined
JIES
10th - undefined
BSEB
Skills
- Skilled in Java and J2EE development
- Experience with database tools: MySQL, DB2, Oracle (Toad)
- JBoss management
- Version control proficiency: CVS, SVN
- Jakarta Struts frameworks
- Proficient in Windows, Linux, and UNIX operating systems
- Skilled in using Eclipse IDE
- JavaScript proficiency
- Network protocols expertise
- Familiarity with Remedy and Salesforce tools
- Skilled in utilizing JIRA, TFS, Miro, and Figma for project support
- Skilled in utilizing Scrum collaboration tools
Certification
- ITIL foundation certified.
- CSPO certified.
- CSM certified.
- Dell - Product Manger certified.
- NASSCOM AI Certification -In progress
Personality Attributes:
- Hardworking, diligent & dedicated.
- Possess team spirit with pleasant manners to develop & maintain good working relationship.
- Not easily frustrated-determined to achieve solution/result. Willing to put in extra efforts.
- Possess excellent presentation skills.
Timeline
Senior Software engineer (Product Owner/Technical Program manager)
Dell Technologies
07.2022 - Current
Senior Analysts
Dell Technologies
01.2021 - 06.2022
Senior Consultant
Datamatics
07.2019 - 01.2021
Senior Software Engineer
Unish Corporation
08.2013 - 10.2016
Developer
ISTS Inc.
07.2009 - 06.2010
Developer
ISTS Inc.
01.2009 - 07.2009
Senior Software Engineer
ISTS InfoTech(Clear2Pay) (P) Ltd.
08.2008 - 04.2012
Senior Software Engineer
ISTS InfoTech
08.2008 - 04.2012
Senior Software Engineer
ISTS InfoTech
08.2008 - 04.2012
Developer
ISTS Inc.
08.2008 - 01.2009
Trainee
ISTS Inc.
02.2008 - 08.2008
B.C.A - undefined
Visva Bharati University
I.Sc. - undefined
JIES
10th - undefined
BSEB
MCA -
HIMT College
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