MEENU SAPROO

• Lead Technical Program Manager (Telecom and eRetail) with 20 years of experience, go getter; translates strategy into action, executing relevant plans brilliantly. Leads an operational unit of multiple Programs and work as a subject matter expert.
• Deliver complex Programs with multiple business and technical risks that will impact the success of key business priorities
• Establish new or improve existing Agile delivery methodology to deliver the Program goals Initiate and shape Program with ambiguous scope and uncertain delivery approach
• Create and track a plan to deliver the Program goals, including the technical implementation plan
• Provide expert advice and guidance on Program delivery (Recruit, Mentor and Coach aspiring TPMs and supporting Engineering/Product teams)
• Work closely with Business stakeholders, Product and Engineering Managers to validate the Program's strategic goal, define the success metrics and criteria.
• Understand trade-offs in software delivery, using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution
• Am able to foresee potential risks and issues, establish a process, facilitate discussion and manage escalations
• Proven expertise in various aspects of Program, Project and Product Management, Test Management, Test support, Customer interaction, LAB Management and Product testing
• Key competencies in functional analysis for Core Telecom and e-retail solution Development projects with hands-on exposure across Requirement analysis, System study, Gap Analysis, User Acceptance Tests, Migration, Release management and Go Live support.
• Innate strengths in identifying and developing potential accounts and retaining their business association with augmented customer services.
• Create and validate financial forecast, with Programs value of 5+ million£ (pounds).

Meticulously organized Technical Program Manager with 20+ years successfully uniting internal and external forces to achieve peak efficiency. Careful overseer of disparate departments with widely varying levels of technical knowledge. Practiced at maintaining harmonious operations while meeting frequently discordant needs of internal personnel, business channel partners and customers.

Meticulously organized Technical Program Manager with 20+ years successfully uniting internal and external forces to achieve peak efficiency. Careful overseer of disparate departments with widely varying levels of technical knowledge. Practiced at maintaining harmonious operations while meeting frequently discordant needs of internal personnel, business channel partners and customers.

• Strategic Planning / Visioning & Tactical Execution
• Expense Budgeting and Forecasting
• Stakeholder/Client Relationship Management
• Agile Methodology / Problem & Change Management
• Team Building & Leadership
• Manpower Planning and Scheduling
• Software & Application Lifecycle Management
• Maintenance Management/Post Release Support