Meera Mathew
Hyderabad
Summary
Focused Program Delivery Manager with 20 years of industry experience adept at strategic planning, delivering and maintaining continuous operations. Applying analytical approach for continuous process improvement and operations excellence. Excels through mentoring, training and empowering teams.
Overview
20
20
years of professional experience
3
3
Languages
Work History
IT Director
PepsiCo
12.2020 - Current
- Established and managing team of 70+ IT professionals working on key digital transformation and analytics projects, providing mentorship and guidance to boost productivity and ensure project success.
- Facilitates seamless communication between IT personnel and business , promoting collaboration of all stakeholders on key projects.
- Champions employee training programs on new technologies, empowering staff members to adapt quickly to changes in the industry landscape.
- Optimizing existing systems through regular vendor evaluations, making necessary adjustments to improve functionality and user experience.
- Overseeing budget management for IT department, allocating resources effectively while minimizing costs where possible.
Business Program Manager
Microsoft India Pvt Ltd.
10.2016 - 12.2020
- Responsibilities include project & program delivery to drive predictable behaviors in terms of project or program processes and outcomes.
IT Vendor Manager
Birla Sun Life Insurance (now part of Aditya Birla Capital)
06.2015 - 10.2016
- Contract, Technology and Delivery, Relationship and Financials Management
- Maintaining SLA/SLO.
Project Manager
Capgemini India Private Ltd.
05.2007 - 06.2015
- Overseeing mobile & broadband billing applications for Nordic telecom giant TeliaSonera
- Functioning as Problem Manager & Project Quality Lead for projects undertaken.
Senior Technology Engineer
3i Infotech Ltd.
12.2006 - 05.2007
- Worked on ICICI Account KIT SMS activation project
- Reduced system downtime through proactive maintenance and conducted extensive testing of products, ensuring high-quality output and reduced error rates.
Project Team Member
Infosys Technologies India
03.2004 - 10.2006
- Servicing banking clients like ICICI & NCBJ
- Developed ACH and automated workflows for Bulk Account Freezing and Unfreezing for ICICI
- Was part of interrupts / first response teams
Education
B. Tech (Electronics and Bio Medical Engineering) -
Model Engineering College
Kochi, India09.2002
Executive Program in Leadership & Management(EPLM) - Strategy And Leadership
Indian Institute of Management
Kolkata, India 04.2001 -
Skills
Microsoft Certified -AZ -900 - Dec 2022
Certified SAFe® 5 Agilist - Oct 2021
PROSCI® Certified Change practitioner - Mar 2020
CSPO® - Jul 2019 & CSM® - Feb 2017
PMP® - Sep 2015
Six Sigma Yellow Belt - Jun 2013
ITIL V3 Foundation Level - May 2009
Oracle PL/SQL developer OCA - Dec 2007
Timeline
IT Director
PepsiCo
12.2020 - Current
Business Program Manager
Microsoft India Pvt Ltd.
10.2016 - 12.2020
IT Vendor Manager
Birla Sun Life Insurance (now part of Aditya Birla Capital)
06.2015 - 10.2016
Project Manager
Capgemini India Private Ltd.
05.2007 - 06.2015
Senior Technology Engineer
3i Infotech Ltd.
12.2006 - 05.2007
Project Team Member
Infosys Technologies India
03.2004 - 10.2006
Executive Program in Leadership & Management(EPLM) - Strategy And Leadership
Indian Institute of Management
04.2001 -
B. Tech (Electronics and Bio Medical Engineering) -
Model Engineering College