Information Processing Specialist with a proven track record of high productivity and efficient task completion. Expertise in data management and process optimization drives operational improvements. Strong problem-solving, communication, and adaptability skills enhance performance in dynamic environments. Technical knowledge effectively streamlines operations and enhances information systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Processing Specialist
TCS
Chennai
09.2023 - Current
Calculated Average Weekly Wage (AWW) for injured employees, based on 52 weeks of payroll data, in compliance with workers’ compensation regulations.
Reviewed historical pay data, including bonuses, overtime, and variable earnings, to ensure fair wage compensation.
Analyzed and validated payroll records, earnings reports, and timecards to ensure accuracy in wage calculations.
Worked closely with HR, payroll departments, and claims adjusters to obtain missing wage data, and resolve discrepancies.
Ensured accurate computation of Temporary Total Disability (TTD) and Temporary Partial Disability (TPD) benefits based on AWW calculations.
Liaised with adjusters to finalize benefit calculations, and support timely claim processing.
Ensured AWW calculations complied with state workers' compensation laws and company policy.
Maintained strict confidentiality, and compliance with data protection and regulatory requirements.
Utilized tools such as Excel, workers' compensation claims systems to perform wage analysis and reporting.
Associate
Sundaram Business Services
Chennai
11.2021 - 09.2023
I worked on two processes; the first one is highlighted below:
Loan application processing, which is solely handled by me, is where I can provide support or services to the broker to help him settle the loan. The services are:
Collecting the identification, employment, and financial position details from the applicants and updating them in the Mercury Nexus (loan application tool).
Rename, review, and categorize the supporting documents in the CRM and shared drive.
Identify missing information and documentation based on the compliance checklist.
Organize lender pricing, servicing, and valuation.
Complete the compliance checklist and generate compliance documents (Credit Guide, Credit Proposal, and Preliminary Assessment)
Lodge at AOL and resolve errors
Generate lender application forms and organize other forms, like the Discharge Request (if refinancing), for the client's signature
Collate signed pages and supporting documents; upload at AOL and prepare for submission
Monitor and follow up (chat and emails) with the lender regarding the application status and update the client accordingly.
Performing a regular review of client accounts for fraud-related checks
Reviewed documents such as AML, appraisal documents, title research, borrowers’ disclosures, mortgage statements, and payoffs
The second one is the Reconciliation process in Investment Banking.
Performing cash and stock reconciliation between the client and the custodian bank, identifying the break.
Performing reconciliation between huge invoices and receipts, and informing the client if there are any mismatches.
Processing of corporate action – Dividend payout as per custodian holdings.
Education
Bachelor of Commerce - Financial Accounting
A.M JAIN COLLEGE
Chennai
04-2018
Skills
Effective communication and team collaboration
MS Office Suite (Excel, Word, PowerPoint, and Power BI)
Problem solving and time management
Data analysis
analytical thinking and quick learner
Quality Check
Report preparation
Record keeping
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Certification
Completed a Generative AI program via Outskill (online)
Completed BFSI (Banking Financial Services & Insurance) course from Tech Mahindra Foundation
Accomplishments
Bronze & Silver level Centre of excellence exam in Mortgage Awarded from Sundaram Sundaram Business Services - I received the spot award two times for the quality submission of applications, which were directly appreciated by one of the big four banks in Australia called ING, and I was also nominated several times as a star performer for the monthly reward and recognition program.
TCS - Received R&R multiple times and also got appreciated by the client as well as management side
Affiliations
My interests are Reading, Travelling, Team Sports, Strategic Games and Social Media