Hi, I’m
Meeta Roy
Mumbai,Maharashtra
Summary
Successful [CUSTOMER SERVICE EXECUTIVE } with 2 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Diligent [ ADMISSION COUNSELLOR] with 3 YRS experience managing phone, online and consultative communications with customers. Proactively identified opportunities and built strong relationships with current and prospective customers. Consistently exceeded customer support and service expectations by resolving issues quickly.
Overview
4
years of professional experience
4
years of post-secondary education
Work History
IENERGIZER IT SERVICE PVT LTDNOIDA, UTTAR PRADESH
Customer Service Executive
01.2018 - 01.2020
Job overview
- A-37 SECTOR 60 NOIDA IENERGIZER IT SERVICE PVT LTD
ROHILLA COLLEGE BARIELLYBARIELLY
ADMISIION COUNSELLOR
01.2020 - 01.2022
Job overview
ABOUT MY WORK AND RESPONSBILTIES I HAVE TO CONATCT CENTERS AND MAKE CALL FOR ADMISSION FOR COURSES LIKE BBA,MBA,BCOM,BA,MA,BTECH,MTECH,BCA,MCA,DCA,BHM,DHM ETC,
AND AFTER THAT I HAVE TO CONTACT THEM FOR PAYMENT PROCEDURE IN UNIVERSITY ACCOUNT .I HAVE TO PROVIDE THEM PROPER ACCOUNT NUMBER AND SHARE THE SLIPS TO CONCERN PERSON IN UNIVERSITY . I HAVE TO FORWARD THE ADMISSIONS TO OUR BACKEND TEAM FOR FURTHER PROCESS
Education
GURU GOBIND SINGH KHALSA HR SEC SCHOOL VFJ RANJHI JABALPUR
High School Diploma
03.2016 - 04.2017
YBN UNIVERSITY RANCHI JHARKHAND RANCHI JHARKHAND
GED
03.2017 - 04.2020
Skills
TYPING ,MS WORD ,MS EXCEL ,FILING,I WILL OPERATE TALLY, MARG SOMETIMES
undefinedWHICH WORK I M DOING I WILL PUT ALL MY POTENTIALS TO COMPLETE THAT
WHATEVER YOUR ORGANISATION PROVIDING ME RESPONBILITIES I WILL DO THAT WITH MY ALL EFFORTS AND STRENGHS FOR COMPLETING THAT
Timeline
ADMISIION COUNSELLOR
ROHILLA COLLEGE BARIELLY
01.2020 - 01.2022
Customer Service Executive
IENERGIZER IT SERVICE PVT LTD
01.2018 - 01.2020
YBN UNIVERSITY RANCHI JHARKHAND
GED
03.2017 - 04.2020
GURU GOBIND SINGH KHALSA HR SEC SCHOOL
High School Diploma
03.2016 - 04.2017
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