Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Meetha M Shetty

Bangalore

Summary

Proven HR Recruiter at Janaa(Mojo) with a track record of enhancing the recruitment process, demonstrating expertise in candidate sourcing and talent acquisition. Excelled in leadership roles, notably at Tieke Education, by boosting team productivity and performance. Skilled in benefits administration and fostering positive candidate experiences, showcasing a blend of strategic and interpersonal abilities.

Overview

12
12
years of professional experience

Work History

HR Recruiter

Janaa(Mojo)
Bangalore
01.2024 - Current
  • Assisted in creating a positive candidate experience by providing timely updates throughout the recruitment process.
  • Managed full-cycle recruiting process, from sourcing candidates to extending offers.
  • Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
  • Coordinated onboarding process for new hires, including orientation and benefits enrollment.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Conducted initial phone screens and coordinated interview schedules with hiring managers.

Team Leader - CRM Operations

Tieke education
Bangalore
04.2021 - 10.2024
  • Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Suggested various operational strategies to increase productivity.
  • Oversaw daily workloads and workflow for smooth operations.

Customer Service Representative

SBI Cards
Chennai
03.2018 - 02.2019
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Customer Care Representative

TTK Services private LTD
Bangalore
01.2013 - 04.2014
  • Prepared detailed reports of daily activities for management review.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.

Education

Master of Arts - MA

Bangalore University
Bangalore

Skills

  • Candidate sourcing
  • Benefits administration
  • Recruitment marketing
  • Talent acquisition
  • Employment law
  • Job posting optimization

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Affiliations

  • Hard work and Dedication

Accomplishments

  • Received multiple awards as the Best Employee.

Timeline

HR Recruiter

Janaa(Mojo)
01.2024 - Current

Team Leader - CRM Operations

Tieke education
04.2021 - 10.2024

Customer Service Representative

SBI Cards
03.2018 - 02.2019

Customer Care Representative

TTK Services private LTD
01.2013 - 04.2014

Master of Arts - MA

Bangalore University

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Meetha M Shetty