Megha Ahir
https://www.linkedin.com/in/megha-ahir-43bb23226/
Summary
Results-driven Sales Manager with 8+ years of experience in revenue growth across India, the USA, and EMEA. Expanded market presence and developed strong relationships with SMB, Mid-Market, and Enterprise accounts. Expertise in consultative selling, qualification, and complex B2B sales cycles, concentrating on pipeline growth and strategic account development.
Overview
8
8
years of professional experience
Work History
Business Development Manager
MUSHIN INNOVATION LABS PVT. LTD.
03.2025 - Current
- Prospected and qualified enterprise, mid-market, and SMB accounts, managing the complete sales cycle from lead generation to contract closure.
- Executed 100–120 outbound prospecting activities weekly through cold calling, personalised emails, LinkedIn Sales Navigator, and referrals, generating 20–25 qualified meetings monthly.
- Conducted 20–25 discovery calls and product demonstrations monthly, understanding customer needs and presenting tailored SaaS solutions.
- Managed a ₹1–3 Crore+ sales pipeline with 50+ active opportunities using Salesforce CRM.
- Cultivated relationships with CXOs, Directors, IT Heads, Procurement teams, and Project Stakeholders, leading to increased sales opportunities.
- Developed and delivered 15–20 commercial proposals and quotations monthly, successfully negotiating pricing and commercial terms.
- Drove upselling and cross-selling opportunities across existing accounts to grow customer revenue.
- Partnered with Pre-Sales, Product, Marketing, and Customer Success teams to design customised solutions, facilitating smooth customer onboarding.
- Worked with Marketing on lead generation campaigns, webinars, and industry events to generate new sales opportunities.
- Conducted weekly pipeline reviews, sales forecasts, and business performance reports for senior leadership.
- Represented the organisation at industry conferences, customer meetings, and networking events, generating 10–15 qualified enterprise opportunities per event.
Business Development Manager
BOTLABS DYNAMICS
New Delhi
10.2023 - 02.2025
- Acquired and closed high-value B2B opportunities across India.
- Closed high-value business deals through consultative selling, negotiation, and structured follow-ups, contributing to revenue growth.
- Drove ₹15 Cr+ annual sales pipeline through strategic pipeline planning and opportunity management.
- Managed the complete sales cycle across SMB, Mid-Market, Enterprise, and Government accounts.
- Managed 100+ active opportunities in Salesforce, maintaining accurate pipeline data and sales updates.
- Prepared weekly sales forecasts and pipeline reviews, providing leadership with insights for strategic decision-making.
- Conducted 20–25 discovery meetings and product demonstrations monthly with CXO-level stakeholders.
- Handled customer escalations and maintained strong relationships with enterprise accounts.
- Led Quarterly Business Reviews (QBRs) and worked with Product, Marketing, and Customer Success teams to identify growth opportunities.
- Conducted 50–70 cold calls and sent 30–40 personalised emails daily, generating qualified opportunities.
- Delivered tailored product consultations based on customer needs and business objectives.
Inside Sales Representative
TEAM COMPUTERS PRIVATE LIMITED
New Delhi
11.2022 - 05.2023
- Generated 500+ qualified B2B leads annually and managed a pipeline of 250+ opportunities to drive new business.
- Executed 150+ sales presentations, proposals, and commercial quotations annually, enhancing client engagement and driving sales conversions.
- Managed SMB and Mid-Market sales through consultative selling and customer engagement.
- Conducted 100+ CXO-level meetings annually with CFOs, CIOs, and CTOs to understand business needs and drive sales.
- Advised 200+ customers annually on IT infrastructure, cloud, and enterprise technology solutions.
- Developed quarterly and annual sales forecasts based on CRM data and pipeline analysis to inform strategic decision-making.
- Prepared weekly pipeline, sales forecasting, and performance reports for management.
- Oversaw complete sales cycle from prospecting and discovery to negotiation and closure, ensuring alignment with customer needs and maximising revenue opportunities.Collaborated with 20+ channel partners and cross-functional teams to expand market reach, strengthen customer relationships, and maximise revenue.
Customer Service Associate
ACCENTURE
New Delhi, Delhi (NCR)
01.2022 - 09.2022
- Executed 60-80 cold calls and 30-50 targeted outreach emails daily, engaging SMB customers and expanding market reach.
- Coordinated 50+ product demos, purchase order follow-ups, and delivery schedules to ensure timely customer onboarding.
- Consistently achieved quarterly sales targets while resolving customer escalations and improving conversion rates.
- Prepared 100+ proposals and commercial quotations annually, facilitating deal progression and enhancing customer communication.
- Prepared 100+ proposals, commercial quotations, and meeting minutes annually to accelerate deal progression.
- Generated 1,000+ qualified leads and managed 500+ opportunity pipeline quarterly, contributing to overall sales growth through targeted outbound prospecting.
- Collaborated with channel partners, sales, and marketing teams to increase qualified pipeline and drive revenue growth.
Customer services lead assistant
AIR INDIA SATS
New Delhi
08.2018 - 08.2021
- Conducted 60-80 outbound calls daily to confirm bookings, provide service updates, and engage customers, enhancing overall customer experience.
- Resolved 50+ customer enquiries daily via phone and email while consistently meeting service-level agreements (SLAs).
- Generated 100+ qualified customer interactions weekly, identifying upselling and cross-selling opportunities to support revenue growth.
- Achieved 20-30% upsell conversion by promoting premium services, seat upgrades, lounge access, and ancillary offerings.
- Managed 100+ booking and payment follow-ups monthly, improving confirmation rates and minimising revenue leakage.
- Built long-term customer relationships through consultative service, driving high customer satisfaction and repeat business.
- Maintained 100% accurate CRM records for bookings, customer interactions, and service requests to ensure operational efficiency.
- Collected and documented customer feedback to drive service quality improvements and enhance passenger experience.
- Coordinated with airport operations, reservations, finance, and ground handling teams to streamline passenger service delivery and ensure operational efficiency.
- Ensured 100% compliance with airline policies, aviation regulations, and customer service standards.
- Managed VIP, premium, and escalated customer cases, delivering timely resolutions and enhancing customer loyalty.
- Supported daily sales and customer service operations through proactive engagement, consistently meeting productivity and quality KPIs.
Education
MASTER OF BUSINESS ADMINISTRATION - MARKETING
Narsee Monjee College of Commerce and Economics
01-2027
BACHELOR OF ARTS - PHILOSOPHY HONS.
Mata Sundri College For Women
New Delhi01-2018
12TH STANDARD - ARTS
St. Cecilia's Public School
New Delhi01-2015
Skills
- Business Development
- B2B Sales
- SaaS Sales
- Solution Sales
- Enterprise Account Management
- Strategic Accounts
- New Logo Acquisition
- Outbound Sales
- Lead Generation
- Prospecting
- Lead Qualification
- Sales Pipeline Management
- Salesforce CRM
- CRM management
- Sales forecasting
- Pipeline Growth
- CXO Level Engagement
- Product Demos
- Negotiation
- Presentations
- Territory Management
- Quota Attainment
- LinkedIn Sales Navigator
- GTM Strategy
PROFESSIONAL HEADLINE
Business Development Manager | SaaS Sales | Lead Generation| B2B Sales | New Business Acquisition
Accomplishments
- Recognized as Top Performing Business Development Manager, exceeding annual sales and revenue targets at Mushin Innovation Labs.
- Successfully coordinated the Amaravati Drone Summit 2024, delivering a 5,500-drone aerial show that achieved 5 Guinness World Records through cross-functional stakeholder and project management.
- Contributed to the execution of the world's largest 5,500-drone light show at the Ambani pre-wedding celebration, ensuring seamless delivery of a globally recognized flagship event.
- Delivered high-value drone light show projects for 10+ enterprise and government clients, including Africell, NTPC, Amul, Tata, Mahindra, BJP, and Presidential Election campaigns, driving successful project execution and client satisfaction.
- Selected by Accenture leadership to mentor 25+ new hires, reducing onboarding time and improving team productivity through structured training and knowledge transfer.
- Exceeded annual sales targets by 15% YoY at Air India, delivering exceptional service while managing VIP travel operations for ministers, diplomats, and other high-profile passengers with zero service escalations.
Timeline
Business Development Manager
MUSHIN INNOVATION LABS PVT. LTD.
03.2025 - Current
Business Development Manager
BOTLABS DYNAMICS
10.2023 - 02.2025
Inside Sales Representative
TEAM COMPUTERS PRIVATE LIMITED
11.2022 - 05.2023
Customer Service Associate
ACCENTURE
01.2022 - 09.2022
Customer services lead assistant
AIR INDIA SATS
08.2018 - 08.2021
MASTER OF BUSINESS ADMINISTRATION - MARKETING
Narsee Monjee College of Commerce and Economics
BACHELOR OF ARTS - PHILOSOPHY HONS.
Mata Sundri College For Women
12TH STANDARD - ARTS
St. Cecilia's Public School