Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MEGHA CHOUDHARY

Product Manager
New Delhi

Summary

Dynamic Senior Business Analyst with a proven track record at Damco Solutions, excelling in business process improvement and stakeholder communication. Expert in requirements analysis and project delivery management, I have successfully streamlined operations and enhanced user experience, driving strategic initiatives that resulted in significant efficiency gains.

Overview

9
9
years of professional experience
3
3
Certification

Work History

Senior Business Analyst

Damco Solutions Private Limited
Noida
02.2021 - Current
  • Assisted product owners in eliciting user needs to align with broader product vision and implementation.
  • Analyzed business processes to identify areas for improvement and optimization.
  • Conducted requirement reviews, analyses, and impact studies for insurance domain projects.
  • Managed project delivery across various domains, including group insurance with over 8,000 customized plans.
  • Facilitated communication and managed risks, issues, and changes during product backlog planning.
  • Collaborated with cross-functional teams, including developers, tech architects, and business stakeholders.
  • Utilized JIRA, Confluence, Visio, MS Excel, and Scrum/Kanban Boards for project management.
  • Developed a group insurance (Life, Health LOBs, Producer Portal, Sagicor Pay etc.) module for Sagicor Financials to streamline claim processing and compliance.

Senior Business Analyst/PM

KiwiTech
03.2020 - 02.2021
  • Experienced in preparing different requirement related documents such as Business Requirement Document (BRD), Functional Requirement Document (FRD) and capturing different use-cases scenarios as per product expectation/behavior.
  • Managing different business processes and shared information with appropriate stakeholders.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Assessed business processes and identified ways to boost improvement.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Project Management & Other Tools Exposure: Assembla, JIRA, Balsamiq, Draw.io, Confluence
  • Projects Domain: Healthcare, Banking, Social Media, etc.

Business Analyst

Tech Mahindra
10.2016 - 02.2020
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Proficient in drafting BRD and FRD that includes high-level use-case scenarios.
  • Proficient in Stakeholder Management and drafting solutions as per product need.
  • Responsible for End-to-End Project Delivery and UAT.
  • Design Business Process-Maps and Review Gap-Analysis.
  • Managing different types of projects that includes design-only, development-design combination, development only etc.
  • Business Domain: Enterprise Applications /Departmental Applications (Parking & Advertising /Online Building Plan/Health App/Property Tax etc.

Business Analyst

Biz2Credit
08.2015 - 04.2016
  • Facilitated workshops to elicit stakeholder feedback and validate project objectives related to LMS.
  • Mapped processes to holistically examine business flow and identify improvement opportunities.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Mapped current business and operational processes and recommended areas for improvement.
  • Project Management & Other Tools Exposure: Assembla, JIRA, Balsmiq, Draw.io, Flow-Diagrams.
  • Project Domain : LMS (Loan Management System)

Associate Analyst

Macro Analytics
01.2013 - 06.2015
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.
  • Documented business workflows for stakeholder review.
  • Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.
  • Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Knowledge of BASE SAS, SQL, MS ACCESS exposure has been grasped while associated with this organization.
  • Extensive Experience in Reports and Data Management & Review Analytics.

Technical Associate

HCLTech
Noida
05.2010 - 06.2011
  • Managed project health through status meetings, weekly reports, identifying risks, and tracking issues.
  • Participated in new technology rollouts, following mandated technical change procedures to maintain smooth transitions.
  • Reported on project activities and progress each within stipulated timeframe, in both written format and with verbal presentations.
  • Negotiate and liaise between business teams, technology teams, and support teams.
  • Data Management and Data Analytics, MIS Reporting & Management.
  • Developed, Analyzed and Monitored Key Performance Indicators.
  • Experienced in managing and coordinating with different internal external teams.

Education

Master - Computer Science

Jamia Hamdard
Delhi
05.2015

Computer Science - Computer Science

Punjab Technical University
Ludhiana
06.2010

Skills

  • Business process improvement
  • Requirements analysis
  • Project delivery management
  • Stakeholder communication
  • Workflow documentation
  • Data analysis
  • Strategic planning
  • Change management
  • Risk assessment
  • User experience design
  • Operations analysis
  • Forecasting and planning
  • Agile methodologies
  • Project management
  • Consulting
  • BI tools expertise
  • Product management

Certification

  • Certified Scrum Master (CSM), Scrum Alliance, 000940354, 05/01/19, 07/31/25
  • Certified Scrum Product Owner (CSPO), Scrum Alliance, 1807183, 07/01/23, 07/31/25
  • Business Analysis Foundations, LinkedIn
  • Agile Requirements Foundations, LinkedIn
  • Product Management: Building a Product Roadmap, LinkedIn
  • Product Management, Great Learning
  • Leading SAFe® 6.0 Agilist, Scrum Alliance

Timeline

Senior Business Analyst

Damco Solutions Private Limited
02.2021 - Current

Senior Business Analyst/PM

KiwiTech
03.2020 - 02.2021

Business Analyst

Tech Mahindra
10.2016 - 02.2020

Business Analyst

Biz2Credit
08.2015 - 04.2016

Associate Analyst

Macro Analytics
01.2013 - 06.2015

Technical Associate

HCLTech
05.2010 - 06.2011

Master - Computer Science

Jamia Hamdard

Computer Science - Computer Science

Punjab Technical University

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MEGHA CHOUDHARYProduct Manager