MEGHA CHOUDHARY
Product Manager
New Delhi
Summary
Dynamic Senior Business Analyst with a proven track record at Damco Solutions, excelling in business process improvement and stakeholder communication. Expert in requirements analysis and project delivery management, I have successfully streamlined operations and enhanced user experience, driving strategic initiatives that resulted in significant efficiency gains.
Overview
9
9
years of professional experience
3
3
Certification
Work History
Senior Business Analyst
Damco Solutions Private Limited
Noida
02.2021 - Current
- Assisted product owners in eliciting user needs to align with broader product vision and implementation.
- Analyzed business processes to identify areas for improvement and optimization.
- Conducted requirement reviews, analyses, and impact studies for insurance domain projects.
- Managed project delivery across various domains, including group insurance with over 8,000 customized plans.
- Facilitated communication and managed risks, issues, and changes during product backlog planning.
- Collaborated with cross-functional teams, including developers, tech architects, and business stakeholders.
- Utilized JIRA, Confluence, Visio, MS Excel, and Scrum/Kanban Boards for project management.
- Developed a group insurance (Life, Health LOBs, Producer Portal, Sagicor Pay etc.) module for Sagicor Financials to streamline claim processing and compliance.
Senior Business Analyst/PM
KiwiTech
03.2020 - 02.2021
- Experienced in preparing different requirement related documents such as Business Requirement Document (BRD), Functional Requirement Document (FRD) and capturing different use-cases scenarios as per product expectation/behavior.
- Managing different business processes and shared information with appropriate stakeholders.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Assessed business processes and identified ways to boost improvement.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Project Management & Other Tools Exposure: Assembla, JIRA, Balsamiq, Draw.io, Confluence
- Projects Domain: Healthcare, Banking, Social Media, etc.
Business Analyst
Tech Mahindra
10.2016 - 02.2020
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Proficient in drafting BRD and FRD that includes high-level use-case scenarios.
- Proficient in Stakeholder Management and drafting solutions as per product need.
- Responsible for End-to-End Project Delivery and UAT.
- Design Business Process-Maps and Review Gap-Analysis.
- Managing different types of projects that includes design-only, development-design combination, development only etc.
- Business Domain: Enterprise Applications /Departmental Applications (Parking & Advertising /Online Building Plan/Health App/Property Tax etc.
Business Analyst
Biz2Credit
08.2015 - 04.2016
- Facilitated workshops to elicit stakeholder feedback and validate project objectives related to LMS.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Mapped current business and operational processes and recommended areas for improvement.
- Project Management & Other Tools Exposure: Assembla, JIRA, Balsmiq, Draw.io, Flow-Diagrams.
- Project Domain : LMS (Loan Management System)
Associate Analyst
Macro Analytics
01.2013 - 06.2015
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Documented business workflows for stakeholder review.
- Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.
- Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Knowledge of BASE SAS, SQL, MS ACCESS exposure has been grasped while associated with this organization.
- Extensive Experience in Reports and Data Management & Review Analytics.
Technical Associate
HCLTech
Noida
05.2010 - 06.2011
- Managed project health through status meetings, weekly reports, identifying risks, and tracking issues.
- Participated in new technology rollouts, following mandated technical change procedures to maintain smooth transitions.
- Reported on project activities and progress each within stipulated timeframe, in both written format and with verbal presentations.
- Negotiate and liaise between business teams, technology teams, and support teams.
- Data Management and Data Analytics, MIS Reporting & Management.
- Developed, Analyzed and Monitored Key Performance Indicators.
- Experienced in managing and coordinating with different internal external teams.
Education
Master - Computer Science
Jamia Hamdard
Delhi05.2015
Computer Science - Computer Science
Punjab Technical University
Ludhiana06.2010
Skills
- Business process improvement
- Requirements analysis
- Project delivery management
- Stakeholder communication
- Workflow documentation
- Data analysis
- Strategic planning
- Change management
- Risk assessment
- User experience design
- Operations analysis
- Forecasting and planning
- Agile methodologies
- Project management
- Consulting
- BI tools expertise
- Product management
Certification
- Certified Scrum Master (CSM), Scrum Alliance, 000940354, 05/01/19, 07/31/25
- Certified Scrum Product Owner (CSPO), Scrum Alliance, 1807183, 07/01/23, 07/31/25
- Business Analysis Foundations, LinkedIn
- Agile Requirements Foundations, LinkedIn
- Product Management: Building a Product Roadmap, LinkedIn
- Product Management, Great Learning
- Leading SAFe® 6.0 Agilist, Scrum Alliance
Timeline
Senior Business Analyst
Damco Solutions Private Limited
02.2021 - Current
Senior Business Analyst/PM
KiwiTech
03.2020 - 02.2021
Business Analyst
Tech Mahindra
10.2016 - 02.2020
Business Analyst
Biz2Credit
08.2015 - 04.2016
Associate Analyst
Macro Analytics
01.2013 - 06.2015
Technical Associate
HCLTech
05.2010 - 06.2011
Master - Computer Science
Jamia Hamdard
Computer Science - Computer Science
Punjab Technical University
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