Megha Panchal
Vadodara
Summary
Proven track record in driving bussines grots of Pankti enterprise through strategic marketing and robust relationship management. Excel in CRM management, enchanting customer loyalty and retention skilled in new bussines development and strategic planing . achieving significant brand awareness. Demonstrates strang marketing acumen and interpersonal skill, Contributing to sustained revenue enhancement
Overview
17
17
years of professional experience
Work History
Business Development Manager
pankti enterprises
Vadodara
11.2021 - Current
- Generated new business with marketing initiatives and strategic plans.
Increased brand awareness by implementing targeted marketing campaigns and strategies. - Managed Employee, inventory and overhead costs effectively to maintain business profitability.
Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
Maintained a clean, safe environment for both customers and employees through regular inspections and Trained and motivated employees to perform daily business - Promotes the company products to medical doctors in the allocated area in order to achieve the sales target.
maintains and develops professional relationship with the medical doctors that prescribe the company products.
Promotes the designated products in regular calls to the targeted health care professionals according to the action plan.
Created and implemented marketing strategies to effectively promote products
consistently achieved and exceeded sales goals.functions.
Managed day-to-day business operations. etc..... - Generate new customer leads through various channels.
Follow the various internal guidelines and procedures of the bank.
Cross sell assets and fee products
proactively identify sales prospects and conduct business development activities. follow up on new leads and referrals to generate business.
Resolve customer queries/issues and facilitate customer service.
Maintain periodic status reports, including daily activity report and calls/follow-ups made. - Handled customer inquiries and suggestions courteously and professionally.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products and services.
Handled escalated issues, finding satisfactory resolutions for both customers and the company alike.
Updated account information to maintain customer records. etc.....
Customer Relationship Officer
bharti airtel ltd
Vadodara
09.2018 - 11.2021
- Handling customer complaints and queries of Postpaid, Prepaid and Telemedia.
Selling the products such as postpaid, Prepaid, Dongle, MiFi and Broadband. Managed Store inventory and cash..
Made customers aware of current and new programs and services.
Boosted sales revenue with upselling strategies tailored to individual customers'' preferences and requirements.
Enhanced cross-selling opportunities by understanding customer needs and recommending relevant products or services.
Delivered prompt service to prioritize customer needs.
Followed up with customers about resolved issues to maintain high standards of customer service. etc......
Customer Relationship Officer
idea cellular ltd
Vadodara
10.2009 - 06.2011
- andling customer complaints and queries of Postpaid, Prepaid and Telemedia.
Selling the products such as postpaid, Prepaid, Dongle, MiFi and Broadband. Managed Store inventory and cash..
Made customers aware of current and new programs and services.
Boosted sales revenue with upselling strategies tailored to individual customers'' preferences and requirements.
Enhanced cross-selling opportunities by understanding customer needs and recommending relevant products or services.
Delivered prompt service to prioritize customer needs.
Followed up with customers about resolved issues to maintain high standards of customer service. etc......
Insurance Sales Executive
bajaj allianz life insurance co
Vadodara
08.2007 - 01.2009
- [12:57, 5/21/2024] Cash 3: Educating and advising clients on life insurance options.
Develop new client relationships and maintain existing ones.
Met with customers to provide information about available products and policies.
Educating and advising clients on life insurance options.
Evaluating the client's financial needs and aims to provide suitable insurance advice.
Guided agents through life health insurance licensing and renewal processes.
Created lists of potential customers based on regional markets and assigned simple tasks to team of 5 employees. etc....
[12:57, 5/21/2024] Cash 3: Generate new customer leads through various channels.
Follow the various internal guidelines and procedures of the bank.
Cross sell assets and fee products
proactively identify sales prospects and conduct business development activities. follow up on new leads and referrals to generate business.
Resolve customer queries/issues and facilitate customer service.
Maintain periodic status reports, including daily activity report and calls/follow-ups made.
[12:57, 5/21/2024] Cash 3: Promotes the company products to medical doctors in the allocated area in order to achieve the sales target.
maintains and develops professional relationship with the medical doctors that prescribe the company products.
Promotes the designated products in regular calls to the targeted health care professionals according to the action plan.
Created and implemented marketing strategies to effectively promote products
consistently achieved and exceeded sales goals.
[12:57, 5/21/2024] Cash 3: Explaining pathology procedures to patients so they understand and feel reassured
collecting medical samples from patients to support their diagnosis
Organising, storing and preparing samples for laboratory analysis
Maintaining the pathology department's patient records to ensure they're orderly and up-to-date
Liaising with other team members, such as receptionists and pathologists, to encourage cohesiveness.
Education
Master of Commerce -
Gujrat University
Anklav04-2010
Secondary School Certificate - Secondary School
Kunal Vidyalaya
Vadodara03-2003
Skills
- New Business Development
- Relationship Management
- CRM Management
- Marketing
- Strategic planing
Timeline
Business Development Manager
pankti enterprises
11.2021 - Current
Customer Relationship Officer
bharti airtel ltd
09.2018 - 11.2021
Customer Relationship Officer
idea cellular ltd
10.2009 - 06.2011
Insurance Sales Executive
bajaj allianz life insurance co
08.2007 - 01.2009
Master of Commerce -
Gujrat University
Secondary School Certificate - Secondary School
Kunal Vidyalaya
Similar Profiles
Lewis McCanceLewis McCance
CDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner EnterprisesCDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner Enterprises
Kayode DamolaKayode Damola
Warehouse Operative, Production Operative-Packer and loader at I&S Global Enterprises, Gama Glass EnterprisesWarehouse Operative, Production Operative-Packer and loader at I&S Global Enterprises, Gama Glass Enterprises
PRITAM VERMAPRITAM VERMA
Management Intern at Shiv Shakti EnterprisesManagement Intern at Shiv Shakti Enterprises
AMIT CHUNARAAMIT CHUNARA
Sales Manager at Bajaj FinservSales Manager at Bajaj Finserv
Krunal RavalKrunal Raval
Sr. Credit and Collection Representative at Automation AnywhereSr. Credit and Collection Representative at Automation Anywhere