Megha Sharma
Jaipur
Summary
An Enthusiastic Quality Analyst with 3+ years of experience in testing and resolving complex functional requirements, analysis, and contributing to several projects' success. Quick learner and interested in new systems and technologies that help contain a high level of client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Analyst
Horizontal Digital
11.2021 - Current
- Analyzed quality data to support operational decision-making.
- Managed team of 4 QA members and maintained quality assurance procedure and documentation.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Developed comprehensive training materials for 5+ new hires, helped fostering culture of knowledge sharing and continuous learning within QA team.
- Participated in Sprint Planning sessions and designed QA Plans for different sprints in 3 projects.
Junior Business Analyst
KPIS Pvt Ltd
07.2020 - 07.2021
- Enhanced stakeholder communication by creating easy-to-understand visualizations of complex data sets.
- Sourced 50+ potential leads from portals like UPWORK, FREELANCER etc.
- Documented all customer interactions for related lead.
- Collaborated with delivery team to ensure post-sales services or implementation are aligned with solutions that were proposed during pre-sales stages.
Education
Bachelor of Commerce -
Rajasthan University
Jaipur05.2019
Skills
- QA and Test Plan Creation
- Team Handling
- Sprint Planning
- Regression Testing
- Functional Testing
- Smoke and Sanity Testing
- Report creation
- Defect tracking
Accomplishments
- 2x Hi-Five Award for going Above and Beyond and showing exemplary dedication and professionalism
Certification
- ISTQB Certified
- Salesforce Sales Cloud Consultant
- Salesforce Marketing Cloud Email Specialist
- Salesforce Marketing Cloud Admin
- Salesforce Experience Cloud Consultant
Timeline
Quality Analyst
Horizontal Digital
11.2021 - Current
Junior Business Analyst
KPIS Pvt Ltd
07.2020 - 07.2021
Bachelor of Commerce -
Rajasthan University
- ISTQB Certified
- Salesforce Sales Cloud Consultant
- Salesforce Marketing Cloud Email Specialist
- Salesforce Marketing Cloud Admin
- Salesforce Experience Cloud Consultant
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